Bug with WinSCP with additional text during auth sequence

We've got an RSA SecurID environment, which works quite well. We're about to start using WinSCP as the client, but when the SecurID server spits out additional messages prompting the user for more input (eg, token resynchronisation), it shows up as a few pixels. Only when the user drags their mouse over the area (above the password input box, below the dialog box) do they see the actual message as a popup. I think it's to do with newlines not being processed... ideally, the whole window should resize to accommodate the entire message.

I've got screenshots, if anyone's interested.

Can I have a test account on your server? If not, please post a log file and screenshot.

Is there anywhere on this site I can upload the screenshot to? I dont have a webserver readily available...

Arya

You can use <invalid hyperlink removed by admin> to upload images.

Thanks! :) Here's the screenshot:

<invalid hyperlink removed by admin> (<invalid hyperlink removed by admin>)

Ideally, we'd like that section to resize to accommodate the entire message... any chance of this?

arya wrote:

Ideally, we'd like that section to resize to accommodate the entire message... any chance of this?

I may consider that. But I also do not see a purpose of you having the empty line before the actual prompt.

Agreed, neither do I. Unfortunately, I have no control over what the RSA returns back, so I can't truncate that empty line from the output... I think the reason it adds an empty line is because it's expecting a terminal. The empty line is there to make it 'look pretty'. But, even if the empty line were to be removed, because it's a multi-line string, it still wouldn't show up properly.

Would appreciate this being fixed. I'm sure the department would consider donations towards this project, especially if this bug were to be fixed.

Thanks again

I should clarify. Though the screenshot I posted wouldn't be a multi-line string if the blank line were to be removed, other messages the RSA authentication manager returns to the ssh server are multi-line strings...

I have added this to a TODO list.