Topic "Does anyone have any idea what could be causing this?"

Author Message
cdlvj
[View user's profile]

Joined: 2006-06-26
Posts: 13
. 2007-04-05 16:58:49.980 --------------------------------------------------------------------------
. 2007-04-05 16:58:49.980 WinSCP Version 3.8.2 (Build 330) (OS 5.1.2600 Service Pack 2)
. 2007-04-05 16:58:49.980 Login time: Thursday, April 05, 2007 4:58:49 PM
. 2007-04-05 16:58:49.980 --------------------------------------------------------------------------
. 2007-04-05 16:58:49.980 Session name: Frost
. 2007-04-05 16:58:49.980 Host name: ftp.frostbank.com (Port: 22)
. 2007-04-05 16:58:49.980 User name: AM101705 (Password: Yes, Key file: No)
. 2007-04-05 16:58:49.980 Transfer Protocol: SFTP (SCP)
. 2007-04-05 16:58:49.980 SSH protocol version: 2; Compression: No
. 2007-04-05 16:58:49.980 Agent forwarding: No; TIS/CryptoCard: No; KI: Yes; GSSAPI: No
. 2007-04-05 16:58:49.980 Ciphers: aes,blowfish,3des,WARN,des; Ssh2DES: No
. 2007-04-05 16:58:49.980 Ping type: -, Ping interval: 30 sec; Timeout: 60 sec
. 2007-04-05 16:58:49.980 SSH Bugs: -,-,-,-,-,-,-,-
. 2007-04-05 16:58:49.980 SFTP Bugs: -,-,-
. 2007-04-05 16:58:49.980 Proxy: none
. 2007-04-05 16:58:49.980 Return code variable: Autodetect; Lookup user groups: Yes
. 2007-04-05 16:58:49.980 Shell: default, EOL: 0
. 2007-04-05 16:58:49.980 Local directory: default, Remote directory: home, Update: No, Cache: Yes
. 2007-04-05 16:58:49.980 Cache directory changes: Yes, Permanent: Yes
. 2007-04-05 16:58:49.980 Clear aliases: Yes, Unset nat.vars: Yes, Resolve symlinks: Yes
. 2007-04-05 16:58:49.980 Alias LS: No, Ign LS warn: Yes, Scp1 Comp: No
. 2007-04-05 16:58:49.980 --------------------------------------------------------------------------
. 2007-04-05 16:58:49.980 Looking up host "ftp.frostbank.com"
. 2007-04-05 16:58:49.996 Connecting to 209.184.178.244 port 22
. 2007-04-05 16:58:50.136 Waiting for the server to continue with the initialisation
. 2007-04-05 16:58:50.136 Looking for incoming data
. 2007-04-05 16:58:50.214 Select result is 1
. 2007-04-05 16:58:50.214 Server version: SSH-2.0-1.36 sshlib: GlobalScape
. 2007-04-05 16:58:50.214 We claim version: SSH-2.0-WinSCP_release_3.8.2
. 2007-04-05 16:58:50.214 Using SSH protocol version 2
. 2007-04-05 16:58:50.214 Waiting for the server to continue with the initialisation
. 2007-04-05 16:58:50.214 Looking for incoming data
. 2007-04-05 16:58:50.214 Select result is 1
. 2007-04-05 16:58:50.230 Using Diffie-Hellman with standard group "group1"
. 2007-04-05 16:58:50.230 Doing Diffie-Hellman key exchange
. 2007-04-05 16:58:50.261 Waiting for the server to continue with the initialisation
. 2007-04-05 16:58:50.261 Looking for incoming data
. 2007-04-05 16:58:50.511 Select result is 1
. 2007-04-05 16:58:50.636 Asking user:
. 2007-04-05 16:58:50.636 The server's host key was not found in the cache. You have no guarantee that the server is the computer you think it is.
. 2007-04-05 16:58:50.636
. 2007-04-05 16:58:50.636 The server's dss key fingerprint is:
. 2007-04-05 16:58:50.636 ssh-dss 1024 b1:2b:81:4e:26:63:fe:75:55:54:41:c3:49:cf:71:3e
. 2007-04-05 16:58:50.636
. 2007-04-05 16:58:50.636 If you trust this host, press Yes. To connect without adding host key to the cache, press No. To abandon the connection press Cancel.
. 2007-04-05 16:58:50.636
. 2007-04-05 16:58:50.636 Continue connecting and add host key to the cache? ()
. 2007-04-05 16:58:53.665 Host key fingerprint is:
. 2007-04-05 16:58:53.665 ssh-dss 1024 b1:2b:81:4e:26:63:fe:75:55:54:41:c3:49:cf:71:3e
. 2007-04-05 16:58:53.665 Initialised AES-256 client->server encryption
. 2007-04-05 16:58:53.665 Initialised HMAC-SHA1 client->server MAC algorithm
. 2007-04-05 16:58:53.681 Initialised AES-256 server->client encryption
. 2007-04-05 16:58:53.681 Initialised HMAC-SHA1 server->client MAC algorithm
. 2007-04-05 16:58:53.681 Waiting for the server to continue with the initialisation
. 2007-04-05 16:58:53.681 Looking for incoming data
. 2007-04-05 16:58:54.149 Select result is 1
! 2007-04-05 16:58:54.149 Using username "AM101705".
. 2007-04-05 16:58:56.835 Waiting for the server to continue with the initialisation
. 2007-04-05 16:58:56.835 Looking for incoming data
. 2007-04-05 16:58:56.835 Select result is 1
. 2007-04-05 16:58:56.835 Session password prompt (AM101705@ftp.frostbank.com's password: )
. 2007-04-05 16:58:56.835 Using stored password.
! 2007-04-05 16:58:56.850 Frost Bank Secure FTP Server (v. 3.15)Authenticating with pre-entered password.
. 2007-04-05 16:58:56.850 Sent password
. 2007-04-05 16:58:56.850 Waiting for the server to continue with the initialisation
. 2007-04-05 16:58:56.850 Looking for incoming data
. 2007-04-05 16:58:56.944 Select result is 1
. 2007-04-05 16:58:56.944 Access granted
. 2007-04-05 16:58:56.944 Waiting for the server to continue with the initialisation
. 2007-04-05 16:58:56.944 Looking for incoming data
. 2007-04-05 16:58:56.991 Select result is 1
. 2007-04-05 16:58:56.991 Opened channel for session
. 2007-04-05 16:58:56.991 Waiting for the server to continue with the initialisation
. 2007-04-05 16:58:57.006 Looking for incoming data
. 2007-04-05 16:58:57.147 Select result is 1
. 2007-04-05 16:58:57.147 Started a shell/command
. 2007-04-05 16:58:57.147 --------------------------------------------------------------------------
. 2007-04-05 16:58:57.147 Using SFTP protocol.
. 2007-04-05 16:58:57.147 Doing startup conversation with host.
> 2007-04-05 16:58:57.162 Type: SSH_FXP_INIT, Size: 5, Number: -1
> 2007-04-05 16:58:57.162 01,00,00,00,05,
. 2007-04-05 16:58:57.162 Sent 9 bytes
. 2007-04-05 16:58:57.162 There are 0 bytes remaining in the send buffer
. 2007-04-05 16:58:57.162 Waiting for another 4 bytes
. 2007-04-05 16:58:57.162 Looking for incoming data
. 2007-04-05 16:58:57.194 Select result is 1
. 2007-04-05 16:58:57.194 Received 4 bytes
. 2007-04-05 16:58:57.194 Received 5 bytes
< 2007-04-05 16:58:57.194 Type: SSH_FXP_VERSION, Size: 5, Number: -1
< 2007-04-05 16:58:57.194 02,00,00,00,03,
. 2007-04-05 16:58:57.194 SFTP version 3 negotiated.
. 2007-04-05 16:58:57.194 We believe the server has signed timestamps bug
. 2007-04-05 16:58:57.194 We will use UTF-8 strings for status messages only
. 2007-04-05 16:58:57.194 Getting current directory name.
. 2007-04-05 16:58:57.194 Getting real path for '.'
> 2007-04-05 16:58:57.209 Type: SSH_FXP_REALPATH, Size: 10, Number: 16
> 2007-04-05 16:58:57.209 10,00,00,00,10,00,00,00,01,2E,
. 2007-04-05 16:58:57.209 Sent 14 bytes
. 2007-04-05 16:58:57.209 There are 0 bytes remaining in the send buffer
. 2007-04-05 16:58:57.209 Waiting for another 4 bytes
. 2007-04-05 16:58:57.209 Looking for incoming data
. 2007-04-05 16:58:57.272 Select result is 1
. 2007-04-05 16:58:57.272 Received 4 bytes
. 2007-04-05 16:58:57.272 Received 23 bytes
< 2007-04-05 16:58:57.272 Type: SSH_FXP_NAME, Size: 23, Number: 16
< 2007-04-05 16:58:57.272 68,00,00,00,10,00,00,00,01,00,00,00,01,2F,00,00,00,01,2F,00,00,00,00,
. 2007-04-05 16:58:57.272 Real path is '/'
. 2007-04-05 16:58:57.272 Listing directory "/".
> 2007-04-05 16:58:57.272 Type: SSH_FXP_OPENDIR, Size: 10, Number: 267
> 2007-04-05 16:58:57.272 0B,00,00,01,0B,00,00,00,01,2F,
. 2007-04-05 16:58:57.272 Sent 14 bytes
. 2007-04-05 16:58:57.272 There are 0 bytes remaining in the send buffer
. 2007-04-05 16:58:57.272 Waiting for another 4 bytes
. 2007-04-05 16:58:57.272 Looking for incoming data
. 2007-04-05 16:58:57.444 Select result is 1
. 2007-04-05 16:58:57.444 Received 4 bytes
. 2007-04-05 16:58:57.444 Received 10 bytes
< 2007-04-05 16:58:57.444 Type: SSH_FXP_HANDLE, Size: 10, Number: 267
< 2007-04-05 16:58:57.444 66,00,00,01,0B,00,00,00,01,31,
> 2007-04-05 16:58:57.444 Type: SSH_FXP_READDIR, Size: 10, Number: 524
> 2007-04-05 16:58:57.444 0C,00,00,02,0C,00,00,00,01,31,
. 2007-04-05 16:58:57.444 Sent 14 bytes
. 2007-04-05 16:58:57.444 There are 0 bytes remaining in the send buffer
. 2007-04-05 16:58:57.444 Waiting for another 4 bytes
. 2007-04-05 16:58:57.444 Looking for incoming data
. 2007-04-05 16:58:57.506 Select result is 1
. 2007-04-05 16:58:57.506 Received 4 bytes
. 2007-04-05 16:58:57.506 Received 377 bytes
< 2007-04-05 16:58:57.506 Type: SSH_FXP_NAME, Size: 377, Number: 524
< 2007-04-05 16:58:57.506 68,00,00,02,0C,00,00,00,04,00,00,00,06,2E,69,6D,61,67,65,00,00,00,3D,64,72,
< 2007-04-05 16:58:57.506 77,78,72,77,2D,72,77,2D,20,20,20,31,20,75,73,65,72,20,20,20,20,20,67,72,6F,
< 2007-04-05 16:58:57.506 75,70,20,20,20,20,20,20,20,20,20,20,20,30,20,4A,61,6E,20,31,36,20,31,30,3A,
< 2007-04-05 16:58:57.506 30,32,20,2E,69,6D,61,67,65,00,00,00,0C,00,00,41,F6,00,00,00,00,45,AC,F7,24,
< 2007-04-05 16:58:57.506 00,00,00,06,49,6D,61,67,65,73,00,00,00,3D,64,72,77,78,72,77,2D,72,77,2D,20,
< 2007-04-05 16:58:57.506 20,20,31,20,75,73,65,72,20,20,20,20,20,67,72,6F,75,70,20,20,20,20,20,20,20,
< 2007-04-05 16:58:57.506 20,20,20,20,30,20,4A,61,6E,20,31,36,20,31,30,3A,30,32,20,49,6D,61,67,65,73,
< 2007-04-05 16:58:57.506 00,00,00,0C,00,00,41,F6,00,00,00,00,45,AC,F7,24,00,00,00,07,4D,61,69,6C,62,
< 2007-04-05 16:58:57.506 6F,78,00,00,00,3E,64,72,77,78,72,77,2D,72,77,2D,20,20,20,31,20,75,73,65,72,
< 2007-04-05 16:58:57.506 20,20,20,20,20,67,72,6F,75,70,20,20,20,20,20,20,20,20,20,20,20,30,20,41,70,
< 2007-04-05 16:58:57.506 72,20,20,35,20,30,35,3A,35,33,20,4D,61,69,6C,62,6F,78,00,00,00,0C,00,00,41,
< 2007-04-05 16:58:57.506 F6,00,00,00,00,46,14,D5,1B,00,00,00,07,52,65,70,6F,72,74,73,00,00,00,3E,64,
< 2007-04-05 16:58:57.506 72,77,78,72,77,2D,72,77,2D,20,20,20,31,20,75,73,65,72,20,20,20,20,20,67,72,
< 2007-04-05 16:58:57.506 6F,75,70,20,20,20,20,20,20,20,20,20,20,20,30,20,4D,61,72,20,32,32,20,32,31,
< 2007-04-05 16:58:57.506 3A,31,32,20,52,65,70,6F,72,74,73,00,00,00,0C,00,00,41,F6,00,00,00,00,46,03,
< 2007-04-05 16:58:57.506 37,83,
> 2007-04-05 16:58:57.506 Type: SSH_FXP_READDIR, Size: 10, Number: 780
> 2007-04-05 16:58:57.506 0C,00,00,03,0C,00,00,00,01,31,
. 2007-04-05 16:58:57.506 Sent 14 bytes
. 2007-04-05 16:58:57.506 There are 0 bytes remaining in the send buffer
. 2007-04-05 16:58:57.506 Waiting for another 4 bytes
. 2007-04-05 16:58:57.506 Looking for incoming data
. 2007-04-05 16:58:57.631 Select result is 1
. 2007-04-05 16:58:57.631 Received 4 bytes
. 2007-04-05 16:58:57.631 Received 22 bytes
< 2007-04-05 16:58:57.631 Type: SSH_FXP_STATUS, Size: 22, Number: 780
< 2007-04-05 16:58:57.631 65,00,00,03,0C,00,00,00,01,00,00,00,03,65,6F,66,00,00,00,02,65,6E,
< 2007-04-05 16:58:57.631 Status/error code: 1
> 2007-04-05 16:58:57.631 Type: SSH_FXP_CLOSE, Size: 10, Number: 1028
> 2007-04-05 16:58:57.631 04,00,00,04,04,00,00,00,01,31,
. 2007-04-05 16:58:57.631 Sent 14 bytes
. 2007-04-05 16:58:57.631 There are 0 bytes remaining in the send buffer
. 2007-04-05 16:58:57.631 Startup conversation with host finished.
. 2007-04-05 16:59:00.145 Session upkeep
. 2007-04-05 16:59:00.145 Select result is 1
. 2007-04-05 16:59:00.145 Detected incoming data while idle
. 2007-04-05 16:59:01.019 Session upkeep
. 2007-04-05 16:59:01.019 Select result is 1
. 2007-04-05 16:59:01.019 Detected incoming data while idle
. 2007-04-05 16:59:01.019 Server unexpectedly closed network connection
cdlvj
[View user's profile]

Joined: 2006-06-26
Posts: 13
Discovered the tools and clean-up option.
Client did that, and still the same problem.

On our GlobalScape server, removed the client id, and did a re-add.
They were able to login.
martin
[View user's profile]
Site Admin
Joined: 2002-12-10
Posts: 24993
Location: Prague, Czechia
Check your server log to learn why it closes the connection.
_________________
Martin Prikryl
Advertisements

You can post new topics in this forum






Search Site

What is WinSCP?

It is award-winning SFTP client, SCP client, FTPS client and FTP client integrated into one software program for file transfer to FTP server or secure SFTP server. [More]

And it's free!

Donate

About donations

$9   $19   $49   $99

About donations

Recommend

WinSCP Privacy Policy

WinSCP License