Topic "Error Cannot Close Remote File"

Author Message
markexp
[View user's profile]

Joined: 2008-01-15
Posts: 1
Location: California
receiving the following error when trying to upload. Keep uploading same file and it transfers 35.92 MB, then returns following error.

Error Cannot Close Remote File
General Failure (server should provide error description)
Error Code: 4
Error Message from Server: I/O error
Request Code: 4

WIN SCP 4.0.4

. 2008-01-15 11:10:39.036 --------------------------------------------------------------------------
. 2008-01-15 11:10:39.051 WinSCP Version 4.0.6 (Build 358) (OS 5.2.3790 Service Pack 2)
. 2008-01-15 11:10:39.051 Login time: Tuesday, January 15, 2008 11:10:39 AM
. 2008-01-15 11:10:39.051 --------------------------------------------------------------------------
. 2008-01-15 11:10:39.051 Session name: Experian
. 2008-01-15 11:10:39.051 Host name: 205.174.34.41 (Port: 22)
. 2008-01-15 11:10:39.051 User name: cem0036 (Password: Yes, Key file: Yes)
. 2008-01-15 11:10:39.051 Tunnel: No
. 2008-01-15 11:10:39.051 Transfer Protocol: SFTP (SCP)
. 2008-01-15 11:10:39.051 Ping type: -, Ping interval: 30 sec; Timeout: 15 sec
. 2008-01-15 11:10:39.051 Proxy: none
. 2008-01-15 11:10:39.051 SSH protocol version: 2; Compression: No
. 2008-01-15 11:10:39.051 Agent forwarding: No; TIS/CryptoCard: No; KI: Yes; GSSAPI: No
. 2008-01-15 11:10:39.051 Ciphers: aes,blowfish,3des,WARN,des; Ssh2DES: No
. 2008-01-15 11:10:39.051 SSH Bugs: -,-,-,-,-,-,-,-
. 2008-01-15 11:10:39.051 SFTP Bugs: -,-,-
. 2008-01-15 11:10:39.051 Return code variable: Autodetect; Lookup user groups: Yes
. 2008-01-15 11:10:39.051 Shell: default, EOL: 0
. 2008-01-15 11:10:39.051 Clear aliases: Yes, Unset nat.vars: Yes, Resolve symlinks: Yes
. 2008-01-15 11:10:39.051 Alias LS: No, Ign LS warn: Yes, Scp1 Comp: No
. 2008-01-15 11:10:39.051 Local directory: default, Remote directory: home, Update: No, Cache: Yes
. 2008-01-15 11:10:39.051 Cache directory changes: Yes, Permanent: Yes
. 2008-01-15 11:10:39.051 DST mode: 1
. 2008-01-15 11:10:39.051 --------------------------------------------------------------------------
. 2008-01-15 11:10:39.130 Looking up host "205.174.34.41"
. 2008-01-15 11:10:39.130 Connecting to 205.174.34.41 port 22
. 2008-01-15 11:10:39.255 Server version: SSH-2.0-SSHD
. 2008-01-15 11:10:39.255 We claim version: SSH-2.0-WinSCP_release_4.0.6
. 2008-01-15 11:10:39.255 Using SSH protocol version 2
. 2008-01-15 11:10:39.317 Using Diffie-Hellman with standard group "group1"
. 2008-01-15 11:10:39.317 Doing Diffie-Hellman key exchange
. 2008-01-15 11:10:39.801 Host key fingerprint is:
. 2008-01-15 11:10:39.801 ssh-rsa 1024 97:8c:ed:57:c9:08:43:3d:4c:a2:19:92:34:7b:98:52
. 2008-01-15 11:10:39.801 Initialised Blowfish client->server encryption
. 2008-01-15 11:10:39.801 Initialised HMAC-SHA1 client->server MAC algorithm
. 2008-01-15 11:10:39.848 Initialised Blowfish server->client encryption
. 2008-01-15 11:10:39.848 Initialised HMAC-SHA1 server->client MAC algorithm
! 2008-01-15 11:10:39.911 Using username "cem0036".
. 2008-01-15 11:10:39.911 Reading private key file "C:\Program Files (x86)\WinSCP\PuTTY\SkipDb_sshPrivateKey.ppk"
! 2008-01-15 11:10:41.067 This system is for Authorized Users Only.
. 2008-01-15 11:10:41.067 Offered public key
. 2008-01-15 11:10:41.848 Offer of public key accepted
! 2008-01-15 11:10:41.848 Authenticating with public key "rsa-key-20071114"
. 2008-01-15 11:10:43.302 Access granted
. 2008-01-15 11:10:43.364 Opened channel for session
. 2008-01-15 11:10:44.270 Started a shell/command
. 2008-01-15 11:10:44.270 --------------------------------------------------------------------------
. 2008-01-15 11:10:44.270 Using SFTP protocol.
. 2008-01-15 11:10:44.270 Doing startup conversation with host.
> 2008-01-15 11:10:44.270 Type: SSH_FXP_INIT, Size: 5, Number: -1
< 2008-01-15 11:10:44.520 Type: SSH_FXP_VERSION, Size: 5, Number: -1
. 2008-01-15 11:10:44.520 SFTP version 3 negotiated.
. 2008-01-15 11:10:44.520 We believe the server has signed timestamps bug
. 2008-01-15 11:10:44.520 We will use UTF-8 strings for status messages only
. 2008-01-15 11:10:44.520 Getting current directory name.
. 2008-01-15 11:10:44.520 Getting real path for '.'
> 2008-01-15 11:10:44.520 Type: SSH_FXP_REALPATH, Size: 10, Number: 16
< 2008-01-15 11:10:45.583 Type: SSH_FXP_NAME, Size: 51, Number: 16
. 2008-01-15 11:10:45.583 Real path is '/'
. 2008-01-15 11:10:45.583 Listing directory "/".
> 2008-01-15 11:10:45.583 Type: SSH_FXP_OPENDIR, Size: 10, Number: 267
< 2008-01-15 11:10:46.208 Type: SSH_FXP_HANDLE, Size: 10, Number: 267
> 2008-01-15 11:10:46.208 Type: SSH_FXP_READDIR, Size: 10, Number: 524
< 2008-01-15 11:10:46.255 Type: SSH_FXP_NAME, Size: 423, Number: 524
> 2008-01-15 11:10:46.255 Type: SSH_FXP_READDIR, Size: 10, Number: 780
< 2008-01-15 11:10:46.317 Type: SSH_FXP_STATUS, Size: 17, Number: 780
< 2008-01-15 11:10:46.317 Status/error code: 1
> 2008-01-15 11:10:46.317 Type: SSH_FXP_CLOSE, Size: 10, Number: 1028
. 2008-01-15 11:10:46.317 Startup conversation with host finished.
. 2008-01-15 11:11:05.380 Cached directory change via "to_xpn" to "/to_xpn".
. 2008-01-15 11:11:05.380 Getting current directory name.
. 2008-01-15 11:11:05.380 Listing directory "/to_xpn".
> 2008-01-15 11:11:05.380 Type: SSH_FXP_OPENDIR, Size: 16, Number: 1291
< 2008-01-15 11:11:05.380 Type: SSH_FXP_STATUS, Size: 40, Number: 1028
. 2008-01-15 11:11:05.380 Discarding reserved response
< 2008-01-15 11:11:05.958 Type: SSH_FXP_HANDLE, Size: 10, Number: 1291
> 2008-01-15 11:11:05.958 Type: SSH_FXP_READDIR, Size: 10, Number: 1548
< 2008-01-15 11:11:06.021 Type: SSH_FXP_NAME, Size: 1412, Number: 1548
> 2008-01-15 11:11:06.021 Type: SSH_FXP_READDIR, Size: 10, Number: 1804
< 2008-01-15 11:11:06.083 Type: SSH_FXP_STATUS, Size: 17, Number: 1804
< 2008-01-15 11:11:06.083 Status/error code: 1
> 2008-01-15 11:11:06.083 Type: SSH_FXP_CLOSE, Size: 10, Number: 2052
. 2008-01-15 11:11:10.740 Copying 1 files/directories to remote directory "/to_xpn/"
. 2008-01-15 11:11:10.740 PrTime: Yes; PrRO: Yes; Rght: rw-r--r--; PrR: Yes (Yes); FnCs: N; RIC: 01; Resume: N (102400); CalcS: Yes; Mask: *.*
. 2008-01-15 11:11:10.740 TM: M; ClAr: No; ExclM(No):
. 2008-01-15 11:11:10.740 AscM: *.*html; *.htm; *.txt; *.php; *.php3; *.cgi; *.c; *.cpp; *.h; *.pas; *.bas; *.tex; *.pl; .htaccess; *.xtml; *.css; *.cfg; *.ini; *.sh; *.xml
. 2008-01-15 11:11:10.755 File: "O:\SkipServiceFiles\SkipRequests\Experian\ZZMNAB3.A20080114002.txt"
. 2008-01-15 11:11:10.818 Copying "O:\SkipServiceFiles\SkipRequests\Experian\ZZMNAB3.A20080114002.txt" to remote directory started.
. 2008-01-15 11:11:10.818 Ascii transfer mode selected.
. 2008-01-15 11:11:10.818 Opening remote file.
> 2008-01-15 11:11:10.818 Type: SSH_FXP_OPEN, Size: 57, Number: 2307
< 2008-01-15 11:11:10.818 Type: SSH_FXP_STATUS, Size: 40, Number: 2052
. 2008-01-15 11:11:10.818 Discarding reserved response
< 2008-01-15 11:11:12.349 Type: SSH_FXP_HANDLE, Size: 10, Number: 2307
> 2008-01-15 11:11:12.365 Type: SSH_FXP_WRITE, Size: 4100, Number: 2822
. 2008-01-15 11:17:04.778 2235 skipped SSH_FXP_WRITE, SSH_FXP_READ, SSH_FXP_DATA and SSH_FXP_STATUS packets.
> 2008-01-15 11:17:04.778 Type: SSH_FXP_CLOSE, Size: 10, Number: 289284
> 2008-01-15 11:17:04.778 Type: SSH_FXP_SETSTAT, Size: 57, Number: 2569
< 2008-01-15 11:17:05.028 Type: SSH_FXP_STATUS, Size: 49, Number: 288774
< 2008-01-15 11:17:06.200 Type: SSH_FXP_STATUS, Size: 49, Number: 289030
< 2008-01-15 11:17:06.387 Type: SSH_FXP_STATUS, Size: 27, Number: 289284
< 2008-01-15 11:17:06.387 Status/error code: 4, Message: 289284, Server: I/O Error., Language:
* 2008-01-15 11:17:06.387 (ETerminal) General failure (server should provide error description).
* 2008-01-15 11:17:06.387 Error code: 4
* 2008-01-15 11:17:06.387 Error message from server: I/O Error.
* 2008-01-15 11:17:06.387 Request code: 4
. 2008-01-15 11:17:06.403 Asking user:
. 2008-01-15 11:17:06.403 Cannot close remote file 'ZZMNAB3.A20080114002.txt'. ("General failure (server should provide error description).
. 2008-01-15 11:17:06.403 Error code: 4
. 2008-01-15 11:17:06.403 Error message from server: I/O Error.
. 2008-01-15 11:17:06.403 Request code: 4")
* 2008-01-15 11:17:22.934 (EScpSkipFile) Cannot close remote file 'ZZMNAB3.A20080114002.txt'.
* 2008-01-15 11:17:22.934 General failure (server should provide error description).
* 2008-01-15 11:17:22.934 Error code: 4
* 2008-01-15 11:17:22.934 Error message from server: I/O Error.
* 2008-01-15 11:17:22.934 Request code: 4
. 2008-01-15 11:17:22.934 Listing directory "/to_xpn".
> 2008-01-15 11:17:22.934 Type: SSH_FXP_OPENDIR, Size: 16, Number: 289547
< 2008-01-15 11:17:22.934 Type: SSH_FXP_STATUS, Size: 48, Number: 2569
. 2008-01-15 11:17:22.934 Discarding reserved response
< 2008-01-15 11:17:23.622 Type: SSH_FXP_HANDLE, Size: 10, Number: 289547
> 2008-01-15 11:17:23.622 Type: SSH_FXP_READDIR, Size: 10, Number: 289804
< 2008-01-15 11:17:23.684 Type: SSH_FXP_NAME, Size: 342, Number: 289804
> 2008-01-15 11:17:23.684 Type: SSH_FXP_READDIR, Size: 10, Number: 290060
< 2008-01-15 11:17:23.762 Type: SSH_FXP_STATUS, Size: 17, Number: 290060
< 2008-01-15 11:17:23.762 Status/error code: 1
> 2008-01-15 11:17:23.762 Type: SSH_FXP_CLOSE, Size: 10, Number: 290308
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martin
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Site Admin
Joined: 2002-12-10
Posts: 24991
Location: Prague, Czechia
I have never seen the error before. Maybe you will be able to find something useful in a log of the server...
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Martin Prikryl
Leitning_Schorsch

Guest


I had the same problem the other day. I then tried to upload in SCP instead of SFTP mode and the error message was: "disk quota exceeded". Deleted a couple of files on the server and it worked again Very Happy
martin
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Site Admin
Joined: 2002-12-10
Posts: 24991
Location: Prague, Czechia
For list of possible reasons one may be getting the error, see documentation.
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Martin Prikryl
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