Topic "does anyone know how ro download ftp files from hp"

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I have talked to att dsl,dell,hp windows diagnosis says problem with winsock provider catalog. ATT,Dell neither one are any help as neither one could pull up the page I need the software and driver for hp deskjet f4140 the install cd doesn't put all the software on computer.
thanks please somebody I have a ftp and sftp software install but that doesn't help either

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