Topic "WinSCP doesn't display commander"

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smartwombat
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Joined: 2010-03-11
Posts: 2
I've installed WinSCP4.2.7 on two WinXP computers.
One has XP SP2, the other XP SP3.

On the XP SP2 computer, it works; connects, commander appears, I can copy files.
On the XP SP3 computer, it will connect, but after connection the screen does not appear.
The commander window doesn't appear, and there is a WinSCP process running but it has no UI.
I have to terminate it with task manager.

So it seems to be something that is specific to my XP SP3 computer.
Perhaps an interaction with other installed libraries, or IE configuration.

What can I do to help narrow this down?
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martin
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Joined: 2002-12-10
Posts: 25034
Location: Prague, Czechia
I've sent you a debug version.
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Martin Prikryl
smartwombat
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Joined: 2010-03-11
Posts: 2
Thanks, Martin.
Sorry it took a while, I was on holiday.

I can't reproduce the problem with the debug version.
Running with the debug version it correctly displays the commander interface.
With the standard version, it doesn't.

I also tried turing on logging, and that caused the stadnard (non-debug) version to display the commander interface!
Then disabling logging would make it fail again.

I'll email to you the zipped tracing file from the debug version.
Let me know if you also want the ordinary log files.

Thanks for your support!
Guest

Guest


Hello,

i have nearly the same Problem on an iSCSI System. WinXp SP3
Neither WinSCP3 nor WinSCP 4.2.7 is displaying the UI.
There is a WinSCP Prozess. The CPU usage is about 40% on a 800Mhz PC.
On other WinXP SP3 Systems (Same Setup), there is no Problem, so i think it belongs to iSCSI.

I made a Bugreport: https://winscp.net/forum/viewtopic.php?p=29685#29685

Maybe the same problem? Or not? Rolling Eyes

Please let me know your results.

Thanks.
Guest




I have the same issue, WinSCP v4.3.4 (build 1428) on WinXP Pro v2002 SP3, using Commander GUI, the GUI disappears after I provide username & password, no error messages, but Taskmanager shows WinSCP.exe continues to run. I get the same result no matter what protocol I switch to. When I switch to Explorer GUI, everything works, so I have been using Explorer interface.

smartwombat wrote:
I've installed WinSCP4.2.7 on two WinXP computers.
One has XP SP2, the other XP SP3.

On the XP SP2 computer, it works; connects, commander appears, I can copy files.
On the XP SP3 computer, it will connect, but after connection the screen does not appear.
The commander window doesn't appear, and there is a WinSCP process running but it has no UI.
I have to terminate it with task manager.

So it seems to be something that is specific to my XP SP3 computer.
Perhaps an interaction with other installed libraries, or IE configuration.

What can I do to help narrow this down?
martin
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Site Admin
Joined: 2002-12-10
Posts: 25034
Location: Prague, Czechia
Anonymous wrote:
I have the same issue, WinSCP v4.3.4 (build 1428) on WinXP Pro v2002 SP3, using Commander GUI, the GUI disappears after I provide username & password, no error messages, but Taskmanager shows WinSCP.exe continues to run. I get the same result no matter what protocol I switch to. When I switch to Explorer GUI, everything works, so I have been using Explorer interface.

Can you send me an email, so I can send you back a debug version of WinSCP to track the problem? Please include link back to this topic in your email. Also note in this topic that you have sent the email. Thanks.

You will find my address (if you log in) in my forum profile.
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Martin Prikryl
Guest

Guest


Hello would you kindly allow me a copy of the debug version for winscp as well. It will not open the main window.

Thanks,

zain.rafique@gmail.com
martin
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Joined: 2002-12-10
Posts: 25034
Location: Prague, Czechia
Guest wrote:
Hello would you kindly allow me a copy of the debug version for winscp as well. It will not open the main window.

Are you using the latest version of WinSCP?
If you are, please send me an email, so I can send you back a debug version of WinSCP to track the problem? Please include link back to this topic in your email. Also note in this topic that you have sent the email. Thanks.

You will find my address (if you log in) in my forum profile.
_________________
Martin Prikryl
Guest




Hi,
I user winscp at a w2003 server. winscp will be started via commandline interface with ip, user and password. I connect to opensshd at a windows server (20008/2003) the smaller window with the login procedure is shown and succeed and up to 50% the commander Window did not appear.
I find some entries but no solution. (I use the newest released version 4.3.7)
zeus_12345
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Joined: 2012-05-24
Posts: 5
the last post was from me if you need my email
martin
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Joined: 2002-12-10
Posts: 25034
Location: Prague, Czechia
zeus_12345 wrote:
the last post was from me if you need my email

Thanks. I'll contact you shortly.
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Martin Prikryl
martin
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Site Admin
Joined: 2002-12-10
Posts: 25034
Location: Prague, Czechia
zeus_12345 wrote:
the last post was from me if you need my email

I have sent you an email with a debug version of WinSCP to address you have used to register on this forum.
ToonGeneral
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Joined: 2012-07-23
Posts: 1
Location: United Kingdom
I've the exact same problem, running 4.3.8 build 1771. The OS is Windows Server 2008 R2, SP1.

Login box appears, enter session details, get prompted for password, then nothing happens. There is a WinSCP process in task manager but no GUI.

Turning on logging shows that the password is sent but no further replies received. If logging is on the logging console goes unresponsive and there is still no GUI.
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