Re: Hello
I am still waiting for the log.
- martin
Post a reply
Before posting, please read how to report bug or request support effectively.
Bug reports without an attached log file are usually useless.
Topic review
- yve0789
Hello
Hi! I am still waiting for help on this.
- yve0789
Still happening
Can someone send a video or step by step on how to fix this??
- yve0789
Still happening
This is happening again; this time to the someone else. How do we fix this? Nothing was changed on our end, we have no idea how this was triggered. How do we turn it off asap?
- martin
@yve0789: WinSCP stores the log, where you configured it to store it. If you have kept the default
%TEMP%\!S.log, then it logs to your Windows account temporary directory (i.e. typically to C:\Users\username\AppData\Local\Temp) to a file with the same name as your WinSCP session. If you want WinSCP to log to a more convenient location, specify it in preferences.
- yve0789
Update
Hi! Is there an update? I am trying to transfer a lot of files and I cant because of this password prompt.
- yve0789
Hi! I already enabled logging; I need steps on how to find the logs to send.
- martin
Re: I am having the same issue
@Guest: You can enable logging in preferences:
https://winscp.net/eng/docs/ui_pref_logging
https://winscp.net/eng/docs/ui_pref_logging
- Guest
I am having the same issue
I keep getting a password prompt and I am for sure putting in the right password. It never use to do this now it does it all the time. I turned on logging but can you provide the exact steps to find the logs. It's not making sense to me.
- martin
Re: Infinite Password Prompt
Please attach a full session log file showing the problem (using the latest version of WinSCP).
To generate the session log file, enable logging, log in to your server and do the operation and only the operation that causes the error. Submit the log with your post as an attachment. Note that passwords and passphrases not stored in the log. You may want to remove other data you consider sensitive though, such as host names, IP addresses, account names or file names (unless they are relevant to the problem). If you do not want to post the log publicly, you can mark the attachment as private.
- JosephW
Infinite Password Prompt
Whenever I try to upload a file or download a file, it prompts me to enter the FTP password which when I enter my password, it just reappears over and over. I have got the password saved and it still keeps asking me. Any help?
I'm using the most recent version of WinSCP, Windows 11. I haven't had issues until about 2 weeks ago.
I'm using the most recent version of WinSCP, Windows 11. I haven't had issues until about 2 weeks ago.