Display File Size over 32G :: Support Forum

teknorob
Joined:: 2021-08-12
Posts:: 5

Display File Size over 32G

2021-08-12 01:02

Problem with display of file size over 32 Gig. Shows up as 233MB, with FTP transfer protocol and Commander Interface.

File is an image of a drive. Reason for large file size.

WinSCP 5.19.2 Windows XP and Windows 7 Same result, will check Windows 10 later on.

Will provide screenshots if necessary.

Reply with quote

martin◆ Site Admin
Joined:: 2002-12-10
Posts:: 41,454
Location:: Prague, Czechia

Re: Display File Size over 32G

2021-08-13

Please attach a full session log file showing the problem (using the latest version of WinSCP).

To generate the session log file, enable logging, log in to your server and do the operation and only the operation that causes the error. Submit the log with your post as an attachment. Note that passwords and passphrases not stored in the log. You may want to remove other data you consider sensitive though, such as host names, IP addresses, account names or file names (unless they are relevant to the problem). If you do not want to post the log publicly, you can mark the attachment as private.

Reply with quote

teknorob
Joined:: 2021-08-12
Posts:: 5

Re: Display File Size over 32G

2021-08-13 20:18

Here are the screenshots of what I mean

WinScp Diag.png (37.61 KB, Private file)

Description: the properties of the file in WinScp

32 GigFile.png (115.24 KB, Private file)

Description: the file Display logged in

32 GigFile Win 7.png (38.56 KB, Private file)

Description: the properties of the file in Windows 7

Reply with quote

teknorob

32 Gig issue found

2021-08-15 15:58

Found the problem server is using ProFTPD 1.3.3

Reply with quote

martin◆ Site Admin

Re: Display File Size over 32G

2021-08-23

Thanks for the screenshots. But I've asked for a log.

Reply with quote

teknorob
Joined:: 2021-08-12
Posts:: 5

Re: Display File Size over 32G

2021-08-24 17:10

Sending log file
Sorry for the delay

Keep up the good work!

-Robert

Ftp.log (10.33 KB, Private file)

Reply with quote

martin◆ Site Admin
Joined:: 2002-12-10
Posts:: 41,454
Location:: Prague, Czechia

Re: Display File Size over 32G

2021-08-26

The FTP server reports the file as 233 MB.

. 2021-08-13 15:09:23.253 modify=20210809041143;perm=adfrw;size=244436678;type=file;unique=FD02U128C6;UNIX.group=100;UNIX.mode=0666;UNIX.owner=1000; Dell Full Disk Image.mrimg

So it's server-side problem.
You are using ProFTPD 1.3.3, which is over 10 years old. You may need to upgrade.

Reply with quote