Cannot connect from one location
I have a vendor that is trying to use WinSCP to transfer files to us. We suspect this is a firewall issue at their data center because we are able to connect just fine from a local workstation. This only occurs when using TLS/SSL explicit encryption. They are able to connect just fine when using no encryption. The error message we get reads as follows (actual pop up attached):
Error listing directory '/'.
Could not retrieve directory listing
The specific network name is no longer available
As stated, we can get connected to same far end with same credentials from other locations, just not this vendors data center. Obviously its something in their setup. Anyone have any suggestions I can relay to this vendor? I cannot put my hands on the equipment so I have to relay everything to them.
Error listing directory '/'.
Could not retrieve directory listing
The specific network name is no longer available
As stated, we can get connected to same far end with same credentials from other locations, just not this vendors data center. Obviously its something in their setup. Anyone have any suggestions I can relay to this vendor? I cannot put my hands on the equipment so I have to relay everything to them.
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