Topic "I get: Got reply 1004 to the command 1 - What does that mean"

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JClaybrooke
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Joined: 2011-09-27
Posts: 1
Location: Louisville, KY
I get the 1004 Error to Command 1.

Is there a list of error codes that I can get my hands on to do some more indepth troubleshooting?

I used the *** to redact information that my superiors wish to keep private.

. 2011-09-27 15:13:30.374 --------------------------------------------------------------------------
. 2011-09-27 15:13:30.374 WinSCP Version 4.3.5 (Build 1463) (OS 6.1.7601 Service Pack 1)
. 2011-09-27 15:13:30.374 Configuration: HKEY_CURRENT_USER\Software\Martin Prikryl\WinSCP 2\
. 2011-09-27 15:13:30.374 Local account: *****\********
. 2011-09-27 15:13:30.374 Login time: Tuesday, September 27, 2011 3:13:30 PM
. 2011-09-27 15:13:30.374 --------------------------------------------------------------------------
. 2011-09-27 15:13:30.374 Session name: **********(Ad-Hoc session)
. 2011-09-27 15:13:30.374 Host name: ***.**.*.*** (Port: 4023)
. 2011-09-27 15:13:30.374 User name: *****TestingLogonFTPS (Password: Yes, Key file: No)
. 2011-09-27 15:13:30.374 Tunnel: No
. 2011-09-27 15:13:30.374 Transfer Protocol: FTP
. 2011-09-27 15:13:30.374 Ping type: C, Ping interval: 30 sec; Timeout: 60 sec
. 2011-09-27 15:13:30.374 Proxy: none
. 2011-09-27 15:13:30.374 FTP: FTPS: Implicit SSL/TLS; Passive: Yes [Force IP: No]
. 2011-09-27 15:13:30.374 Local directory: default, Remote directory: /*****TestingLogonFTPS/*****TestingFolderFTPS, Update: No, Cache: Yes
. 2011-09-27 15:13:30.374 Cache directory changes: Yes, Permanent: Yes
. 2011-09-27 15:13:30.374 DST mode: 1
. 2011-09-27 15:13:30.374 --------------------------------------------------------------------------
. 2011-09-27 15:13:30.436 Connecting to 133.29.5.180:4023 ...
. 2011-09-27 15:13:30.436 m_pSslLayer changed state from 0 to 1
. 2011-09-27 15:13:30.436 m_pSslLayer changed state from 1 to 2
. 2011-09-27 15:13:30.436 m_pSslLayer changed state from 2 to 4
. 2011-09-27 15:13:30.452 Connected with 133.29.5.180:4023, negotiating SSL connection...
. 2011-09-27 15:14:00.606 m_pSslLayer changed state from 4 to 5
. 2011-09-27 15:14:00.606 Disconnected from server
. 2011-09-27 15:14:00.606 Connection failed.
. 2011-09-27 15:14:00.606 Got reply 1004 to the command 1
* 2011-09-27 15:14:00.621 (ESshFatal) Connection failed.
* 2011-09-27 15:14:00.621 Disconnected from server
* 2011-09-27 15:14:00.621 Connection failed.

Any help is appreciated.
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martin
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Site Admin
Joined: 2002-12-10
Posts: 25034
Location: Prague, Czechia
The error code means "Disconnected from server", as you can see in the log. You should check the server's log to find out what's wrong.
_________________
Martin Prikryl
ftp_dummy

Guest


I get the same failure but I have no chance to get the server log.
martin
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Site Admin
Joined: 2002-12-10
Posts: 25034
Location: Prague, Czechia
So can you at least share a WinSCP session log?

To generate log file, enable logging, log in to your server and do the operation and only the operation that causes the error. Submit the log with your post as an attachment. Note that passwords and passphrases not stored in the log. You may want to remove other data you consider sensitive though, such as host names, IP addresses, account names or file names (unless they are relevant to the problem). If you do not want to post the log publicly, you can mark the attachment as private.
Sloke

Guest


What was the answer to this problem?

prikryl wrote:
So can you at least share a WinSCP session log?

To generate log file, enable logging, log in to your server and do the operation and only the operation that causes the error. Submit the log with your post as an attachment. Note that passwords and passphrases not stored in the log. You may want to remove other data you consider sensitive though, such as host names, IP addresses, account names or file names (unless they are relevant to the problem). If you do not want to post the log publicly, you can mark the attachment as private.
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