Cannot see existing file. :: Support Forum

heineman.bob
Joined:: 2012-04-18
Posts:: 9
Location:: Chicago

Cannot see existing file.

2012-04-18 20:18

I am trying to download a file from an ftp site using ftps with explicittls mode on. In filezilla I am able to see this file on the remote server but within the WinSCP GUI and command line scripting (using an ls) I cannot see the file I want to download. It doesn't have a recognizable extension as it is a custom file. I have updated my portable exe and com components to the most recent version and still no change. Am I missing an option?

Any help would be greatly appreciated.

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martin◆ Site Admin
Joined:: 2002-12-10
Posts:: 41,518
Location:: Prague, Czechia

Re: Cannot see existing file.

2012-04-19

What is the file name? Can you see other files in the directory?

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heineman.bob

File Type

2012-04-23 14:55

The file types are nonsense like .47v25jd3453kd and I can see the other folders in the directory I just cannot see any files with this unconventional name. But this extension changes. I have no control over the naming and I cannot add files to check if other files are visible from this destination but I do know that they are there because I can use a different application to see them and download them manually but the problem is that this is supposed to be an automated process. Any ideas?

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martin◆ Site Admin
Joined:: 2002-12-10
Posts:: 41,518
Location:: Prague, Czechia

Re: File Type

2012-04-26

Files starting with dot are considered hidden. Make sure you enable Show hidden files:
https://winscp.net/eng/docs/ui_pref_panels

Also some servers filter files starting with dot themselves.

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heineman.bob

help

2012-05-02 14:35

The files do not start with '.' that was just an example of the extension (ie.. 234k528j.47Nqjeu8) I have 'show hidden files' turned on.

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martin◆ Site Admin

Re: help

2012-05-04

Please post a complete log file both from WinSCP and Filezilla.

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heineman.bob
Joined:: 2012-04-18
Posts:: 9
Location:: Chicago

File Logs

2012-05-10 16:22

These are file logs connecting to the same site using filezilla which can see 3 files and winscp which can see 0 files.

I had to block the ip / port / user name for privacy reasons but they are they same in each connection.

Thanks in advance!

filezilla.log (2.36 KB)

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heineman.bob
Joined:: 2012-04-18
Posts:: 9
Location:: Chicago

sorry

2012-05-10 16:30

here is the winscp log

winscp.log (3.65 KB)

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martin◆ Site Admin

Re: help

2012-05-14

Thanks for your report.
I have sent you an email with a debug version of WinSCP to address you have used to register on this forum.

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heineman.bob

trace log

2012-05-15 16:23

I have sent the trace log via email. Thanks.

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heineman.bob
Joined:: 2012-04-18
Posts:: 9
Location:: Chicago

Thanks!

2012-05-16 16:55

Prikryl,

That fixed my issue! Thank you for all your time and effort with getting this to work correctly. After setting the show hidden files to off I could see my files out on the ftp server. You have made many people happy with this. Thanks again.

Bob

P.S. Do you want those trace logs for each situation?

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martin◆ Site Admin
Joined:: 2002-12-10
Posts:: 41,518
Location:: Prague, Czechia

Re: Thanks!

2012-05-17

I'm glad it helped.

heineman.bob wrote:

P.S. Do you want those trace logs for each situation?

Yes please.

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klonos Guest

Re: Folders starting with a dot do not show

2012-12-01 17:46

martin wrote:

Files starting with dot are considered hidden. Make sure you enable Show hidden files:
https://winscp.net/eng/docs/ui_pref_panels

Also some servers filter files starting with dot themselves.

I'm having this issue with /usr/share/php/.channels directory. I have the "Show hidden files" option enabled. Perhaps this only works for files (for example I'm able to see .htaccess & .gitignore files) and not with directories?

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martin◆ Site Admin
Joined:: 2002-12-10
Posts:: 41,518
Location:: Prague, Czechia

Re: Folders starting with a dot do not show

2012-12-03

klonos wrote:

I'm having this issue with /usr/share/php/.channels directory. I have the "Show hidden files" option enabled. Perhaps this only works for files (for example I'm able to see .htaccess & .gitignore files) and not with directories?

Please attach a full log file showing the problem using the latest version of WinSCP.

To generate log file, enable logging, log in to your server and do the operation and only the operation that causes the error. Submit the log with your post as an attachment. Note that passwords and passphrases not stored in the log. You may want to remove other data you consider sensitive though, such as host names, IP addresses, account names or file names (unless they are relevant to the problem). If you do not want to post the log publicly, you may email it to me. You will find my address (if you log in) in my forum profile. Please include link back to this topic in your email. Also note in this topic that you have emailed the log.

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