We would like to setup a schedule for updates to this software and so would like some information please:
1. How often do you release upgrades for your software?
2. At what times in the year are the upgrades available (eg 1st Quarter, January, etc)?
3. Are customers on a maintenance/support contract notified of available upgrades?
4. Are customers not on a maintenance/support contract notified of available upgrades?
5. If you do not notify customers of available upgrades is the information announced on your website?
I look forward to your reply and thank you in advance.
Sue Jenno | ERP Systems Administrator