Problem with winscp in two versions :: Support Forum

Mahdi Bashiri
Joined:: 2012-04-16
Posts:: 25

Problem with winscp in two versions

2013-12-04 08:20

Hi
i have connect to remote ftp server to sync. many files as daily job.
the remote ftp server company send me winscp 4.1.2 and it work without any problem, but when i have updated to new version ( 5.1.7 or 5.2.7RC) the connection process ask me to re enter password and does not login as you in attached image.

Regards,
Mahdi

Remote FTP Error.jpg (28 KB)

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martin◆ Site Admin
Joined:: 2002-12-10
Posts:: 41,518
Location:: Prague, Czechia

Re: Problem with winscp in two versions

2013-12-04

Please attach a full log file showing the problem (using both 4.1.2 and the latest version of WinSCP).

To generate log file, enable logging, log in to your server and do the operation and only the operation that causes the error. Submit the log with your post as an attachment. Note that passwords and passphrases not stored in the log. You may want to remove other data you consider sensitive though, such as host names, IP addresses, account names or file names (unless they are relevant to the problem). If you do not want to post the log publicly, you may email it to me. You will find my address (if you log in) in my forum profile. Please include link back to this topic in your email. Also note in this topic that you have emailed the log.

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Mahdi Bashiri
Joined:: 2012-04-16
Posts:: 25

Re: Problem with winscp in two versions

2013-12-04 09:56

i don,t know how can i enable logging in winscp 4.3.2( excusme the old version was 4.3.2 not 4.1.2)
also i send you the log file for winscp 5.1.7

martin wrote:

Please attach a full log file showing the problem (using both 4.1.2 and the latest version of WinSCP).

To generate log file, enable logging, log in to your server and do the operation and only the operation that causes the error. Submit the log with your post as an attachment. Note that passwords and passphrases not stored in the log. You may want to remove other data you consider sensitive though, such as host names, IP addresses, account names or file names (unless they are relevant to the problem). If you do not want to post the log publicly, you may email it to me. You will find my address (if you log in) in my forum profile. Please include link back to this topic in your email. Also note in this topic that you have emailed the log.