Topic "Download files added via SFTP connecting to server via FTP"

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I have a scenario where files are added to a server either via FTP or SFTP (based on partners). Users who wants to download the files can connect to the server with his credentials only via FTP (in WinSCP); and he is able to download the files added via FTP. But he gets an error message "Copying files from remote side failed. *** ERROR *** NO BATCHES FOR TRANSMISSION" when he tries to download files added via SFTP. Is it possible to download those files added via SFTP (connecting as FTP user)? Please clarify.
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Please attach a full log file showing the problem (using the latest version of WinSCP).

To generate log file, enable logging, log in to your server and do the operation and only the operation that causes the error. Submit the log with your post as an attachment. Note that passwords and passphrases not stored in the log. You may want to remove other data you consider sensitive though, such as host names, IP addresses, account names or file names (unless they are relevant to the problem). If you do not want to post the log publicly, you may email it to me. You will find my address (if you log in) in my forum profile. Please include link back to this topic in your email. Also note in this topic that you have emailed the log.
Martin Prikryl

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