Topic "Searching for Host - Connection Failed"

Author Message
vani.rengan@...

Guest


Hi,

We are not able to connect to sftp.sandisk.com from Malaysia site. This is not a network connectivity issue as sftp.sandisk.com is accessible through Web browser. It continously seaches for the host and throws " Connection failed error". Requesting your assistance ASAP. Thanks!
martin
[View user's profile]
Site Admin
Joined: 2002-12-10
Posts: 25015
Location: Prague, Czechia
I can connect to sftp.sandisk.com using WinSCP, both with FTP and SFTP protocols.

Please attach a full log file showing the problem (using the latest version of WinSCP).

To generate log file, enable logging, log in to your server and do the operation and only the operation that causes the error. Submit the log with your post as an attachment. Note that passwords and passphrases not stored in the log. You may want to remove other data you consider sensitive though, such as host names, IP addresses, account names or file names (unless they are relevant to the problem). If you do not want to post the log publicly, you may email it to me. You will find my address (if you log in) in my forum profile. Please include link back to this topic in your email. Also note in this topic that you have emailed the log.
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