using XP with winscp

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ehopkins7@...
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using XP with winscp

I need to contact a server for my website that I have used in the past. But now winscp times out immediately even tho the password, etc. is correct. The help desk said it must be because I'm using XP. Is there a way around this? What is it?

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martin
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Re: using XP with winscp

It cannot be due to Windows XP.

Please attach a full log file showing the problem (using the latest version of WinSCP).

To generate log file, enable logging, log in to your server and do the operation and only the operation that causes the error. Submit the log with your post as an attachment. Note that passwords and passphrases not stored in the log. You may want to remove other data you consider sensitive though, such as host names, IP addresses, account names or file names (unless they are relevant to the problem). If you do not want to post the log publicly, you can mark the attachment as private.

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