Could anyone tell me why the remote files do not appear on the right-sided panel, even though my files successfully appear on the left, and I definitely have all the right log-in details for the SFTP client (their name is even appearing on the top left corner of the screen). It's also not working via Puttygen. I am also having these difficulties with Filezilla as the connection drops out before the remote files can appear.
I would be extremely grateful if anyone could solve this. Thanks.