No, WinSCP is not hiding extensions. What protocol are you using? Do you have a different experience with any other client using the same protocol? It's more likely some peculiarity of your server. If you want to check us further, please attach a full session log file showing the problem (using the latest version of WinSCP).
To generate the session log file, enable
logging, log in to your server and do the operation and only the operation that causes the error. Submit the log with your post as an attachment. Note that passwords and passphrases not stored in the log. You may want to remove other data you consider sensitive though, such as host names, IP addresses, account names or file names (unless they are relevant to the problem). If you do not want to post the log publicly, you can mark the attachment as private.