Disconnects randomly :: Support Forum

MMzF
Joined:: 2022-07-21
Posts:: 2

Disconnects randomly

2022-07-21 00:33

Hello there, I am using WinSCP latest version. I get disconnected randomly from SFTP and it says to reconnect. But I am still connected on PuTTY, which means my connection is alright. It's problem with WinSCP, I tried with different servers all get gives disconnect error and to reconnect again.

Also my last visited location is opened every time I open SFTP. Is there any way to make it open default directory of user, like /home/MMzF or /root?

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martin◆ Site Admin
Joined:: 2002-12-10
Posts:: 41,454
Location:: Prague, Czechia

Re: Error randomly

2022-07-21

For the disconnect problem: Please attach a full session log file showing the problem (using the latest version of WinSCP).

To generate the session log file, enable logging, log in to your server and do the operation and only the operation that causes the error. Submit the log with your post as an attachment. Note that passwords and passphrases not stored in the log. You may want to remove other data you consider sensitive though, such as host names, IP addresses, account names or file names (unless they are relevant to the problem). If you do not want to post the log publicly, you can mark the attachment as private.

For the startup directory: Turn off Remember last used directory:
https://winscp.net/eng/docs/ui_login_directories

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MMzF

Re: Error randomly

2022-07-25 15:47

https://pastebin.com/raw/3HK4Cb5w
The disconnects must be somewhere in between those logs.

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martin◆ Site Admin

Re: Error randomly

2022-07-28

I didn't find anything useful in the logs unfortunately. The connect just gets lost.
What is your internet connection? Do you get the same problem, on different machines or different networks?

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Disconnects randomly