* 2009-07-21 11:33:27.276 Error listing directory '/'.

we recently moved office. and new setting for network have change have you got any ideas why the remote drive list fails?

My email is adrian.trunz@traditionscm.com

thanks.

Here is my error log:

. 2009-07-21 11:32:51.073 --------------------------------------------------------------------------
. 2009-07-21 11:32:51.073 WinSCP Version 4.2.2 (Build 480) (OS 5.1.2600 Service Pack 3)
. 2009-07-21 11:32:51.073 Login time: Tuesday, July 21, 2009 11:32:51 AM
. 2009-07-21 11:32:51.073 --------------------------------------------------------------------------
. 2009-07-21 11:32:51.073 Session name: Adrian@38.119.130.24
. 2009-07-21 11:32:51.073 Host name: 38.119.130.24 (Port: 21)
. 2009-07-21 11:32:51.073 User name: adrian (Password: Yes, Key file: No)
. 2009-07-21 11:32:51.073 Tunnel: No
. 2009-07-21 11:32:51.073 Transfer Protocol: FTP
. 2009-07-21 11:32:51.073 Ping type: C, Ping interval: 30 sec; Timeout: 15 sec
. 2009-07-21 11:32:51.073 Proxy: none
. 2009-07-21 11:32:51.073 FTP: FTPS: None; Passive: No
. 2009-07-21 11:32:51.073 Local directory: default, Remote directory: home, Update: No, Cache: Yes
. 2009-07-21 11:32:51.073 Cache directory changes: Yes, Permanent: Yes
. 2009-07-21 11:32:51.073 DST mode: 1
. 2009-07-21 11:32:51.073 --------------------------------------------------------------------------
. 2009-07-21 11:32:51.104 Connecting to 38.119.130.24 ...
. 2009-07-21 11:32:51.104 Connected with 38.119.130.24. Waiting for welcome message...
< 2009-07-21 11:32:51.198 220-Core FTP Server Version 1.0, build 293 Unregistered
< 2009-07-21 11:32:51.338 220-hello there
< 2009-07-21 11:32:51.369 220
> 2009-07-21 11:32:51.369 USER adrian
< 2009-07-21 11:32:51.369 331 password required for adrian
> 2009-07-21 11:32:51.369 PASS ******
< 2009-07-21 11:32:51.369 230-Logged on
< 2009-07-21 11:32:51.541 230
> 2009-07-21 11:32:51.541 SYST
< 2009-07-21 11:32:51.541 215 UNIX Type: L8
> 2009-07-21 11:32:51.541 FEAT
< 2009-07-21 11:32:51.541 211-Extensions supported
< 2009-07-21 11:32:51.744 AUTH SSL
< 2009-07-21 11:32:51.807 MODE Z
< 2009-07-21 11:32:51.807 211 END
. 2009-07-21 11:32:51.807 Connected
. 2009-07-21 11:32:51.807 --------------------------------------------------------------------------
. 2009-07-21 11:32:51.807 Using FTP protocol.
. 2009-07-21 11:32:51.807 Doing startup conversation with host.
> 2009-07-21 11:32:51.807 PWD
< 2009-07-21 11:32:51.807 257 "/" is current directory
. 2009-07-21 11:32:51.807 Getting current directory name.
. 2009-07-21 11:32:51.807 Retrieving directory listing...
> 2009-07-21 11:32:51.807 TYPE A
< 2009-07-21 11:32:51.807 200 MODE set to A
> 2009-07-21 11:32:51.807 PORT 192,168,10,175,13,162
< 2009-07-21 11:32:51.823 200 PORT command successful
> 2009-07-21 11:32:51.823 LIST -a
< 2009-07-21 11:32:51.823 150 Opening ASCII mode data connection
. 2009-07-21 11:33:06.073 Timeout detected.
. 2009-07-21 11:33:06.229 Could not retrieve directory listing
* 2009-07-21 11:33:06.229 (ESshFatal) Lost connection.
* 2009-07-21 11:33:06.229 Timeout detected.
* 2009-07-21 11:33:06.229 Could not retrieve directory listing
* 2009-07-21 11:33:06.229 Opening ASCII mode data connection
* 2009-07-21 11:33:06.229 Error listing directory '/'.
. 2009-07-21 11:33:11.260 Connecting to 38.119.130.24 ...
. 2009-07-21 11:33:11.260 Connected with 38.119.130.24. Waiting for welcome message...
< 2009-07-21 11:33:11.354 220-Core FTP Server Version 1.0, build 293 Unregistered
< 2009-07-21 11:33:11.510 220-hello there
< 2009-07-21 11:33:11.557 220
> 2009-07-21 11:33:11.557 USER adrian
< 2009-07-21 11:33:11.557 331 password required for adrian
> 2009-07-21 11:33:11.557 PASS ******
< 2009-07-21 11:33:11.557 230-Logged on
< 2009-07-21 11:33:11.713 230
> 2009-07-21 11:33:11.713 SYST
< 2009-07-21 11:33:11.713 215 UNIX Type: L8
> 2009-07-21 11:33:11.713 FEAT
< 2009-07-21 11:33:11.713 211-Extensions supported
< 2009-07-21 11:33:11.994 AUTH SSL
< 2009-07-21 11:33:12.119 MODE Z
< 2009-07-21 11:33:12.119 211 END
. 2009-07-21 11:33:12.119 Connected
. 2009-07-21 11:33:12.119 Doing startup conversation with host.
. 2009-07-21 11:33:12.119 Getting current directory name.
. 2009-07-21 11:33:12.119 Retrieving directory listing...
> 2009-07-21 11:33:12.119 PWD
< 2009-07-21 11:33:12.119 257 "/" is current directory
> 2009-07-21 11:33:12.119 TYPE A
< 2009-07-21 11:33:12.135 200 MODE set to A
> 2009-07-21 11:33:12.135 PORT 192,168,10,175,13,167
< 2009-07-21 11:33:12.135 200 PORT command successful
> 2009-07-21 11:33:12.135 LIST -a
< 2009-07-21 11:33:12.135 150 Opening ASCII mode data connection
. 2009-07-21 11:33:27.073 Timeout detected.
. 2009-07-21 11:33:27.260 Could not retrieve directory listing
* 2009-07-21 11:33:27.276 (ESshFatal) Lost connection.
* 2009-07-21 11:33:27.276 Timeout detected.
* 2009-07-21 11:33:27.276 Could not retrieve directory listing
* 2009-07-21 11:33:27.276 Opening ASCII mode data connection
* 2009-07-21 11:33:27.276 Error listing directory '/'.

Maybe your server cannot deal with -a switch to LIST command. Try to disable it.

I was getting an error listing directory, in the settings of the session using winscp there is an option to select passive mode, this solved my issue after troubleshooting for about an hour