Topic "WinSCP can't FTP to my Godaddy FTP. Works fine frm server"

Author Message
IceAIM

Guest


Hello,

My home computer has Windows Vista Ultimate. I set my firewall to unblock for WinSCP.

I enter in my login details for my Godaddy FTP account and WinSCP connects fine and then promptly kicks me off and informs me

Disconnected from server
Could not retrieve directory listing
TYPE is now ASCII
Error listing directory '/'

I triple checked to make sure my username and password is correct, and indeed it is. Then I installed WinSCP on my Windows 2003 server and tried it via remote desktop. It worked perfectly! So what's the deal? What is wrong with my PC that is preventing WinSCP from functioning properly?
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martin
[View user's profile]
Site Admin
Joined: 2002-12-10
Posts: 24996
Location: Prague, Czechia
Please post a full log file showing the problem.

To generate log file, enable logging, log in to your server and do the operation and only the operation that causes the error. For posting extensive logs you may use pastebin or similar application. Note that passwords and passphrases not stored in the log. You may want to remove other data you consider sensitive though, such as host names, IP addresses, account names or file names (unless they are relevant to the problem). If you do not want to post the log publicly, you may email it to me. You will find my address (if you log in) in my forum profile. Please include link back to this topic in your email. Also note in this topic that you have emailed the log.
_________________
Martin Prikryl
IceAIM

Guest


Hello,

Please collect the log file below:

<invalid hyperlink removed by admin>

This issue ONLY happens on my Windows Vista x64 machine. The application runs fine on my Windows 2003 server.

I will also echo the log file here:


------------------
. 2010-09-03 11:49:29.973 --------------------------------------------------------------------------
. 2010-09-03 11:49:29.973 WinSCP Version 4.2.8 (Build 818) (OS 6.0.6002 Service Pack 2)
. 2010-09-03 11:49:29.973 Login time: Friday, September 03, 2010 11:49:29 AM
. 2010-09-03 11:49:29.973 --------------------------------------------------------------------------
. 2010-09-03 11:49:29.973 Session name: jeffdouter2@173.201.63.1
. 2010-09-03 11:49:29.973 Host name: 173.201.63.1 (Port: 21)
. 2010-09-03 11:49:29.974 User name: jeffdouter2 (Password: Yes, Key file: No)
. 2010-09-03 11:49:29.974 Tunnel: No
. 2010-09-03 11:49:29.974 Transfer Protocol: FTP
. 2010-09-03 11:49:29.974 Ping type: C, Ping interval: 30 sec; Timeout: 15 sec
. 2010-09-03 11:49:29.974 Proxy: none
. 2010-09-03 11:49:29.974 FTP: FTPS: None; Passive: No [Force IP: No]
. 2010-09-03 11:49:29.974 Local directory: default, Remote directory: home, Update: No, Cache: Yes
. 2010-09-03 11:49:29.974 Cache directory changes: Yes, Permanent: Yes
. 2010-09-03 11:49:29.974 DST mode: 1
. 2010-09-03 11:49:29.974 --------------------------------------------------------------------------
. 2010-09-03 11:49:30.043 Connecting to 173.201.63.1 ...
. 2010-09-03 11:49:30.187 Connected with 173.201.63.1. Waiting for welcome message...
< 2010-09-03 11:49:30.374 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
< 2010-09-03 11:49:30.374 220-You are user number 32 of 500 allowed.
< 2010-09-03 11:49:30.374 220-Local time is now 20:50. Server port: 21.
< 2010-09-03 11:49:30.374 220-This is a private system - No anonymous login
< 2010-09-03 11:49:30.374 220 You will be disconnected after 3 minutes of inactivity.
> 2010-09-03 11:49:30.374 USER jeffdouter2
< 2010-09-03 11:49:30.554 331 User jeffdouter2 OK. Password required
> 2010-09-03 11:49:30.554 PASS **********
< 2010-09-03 11:49:31.133 230-User jeffdouter2 has group access to: inetuser
< 2010-09-03 11:49:31.133 230 OK. Current restricted directory is /
> 2010-09-03 11:49:31.133 SYST
< 2010-09-03 11:49:31.319 215 UNIX Type: L8
> 2010-09-03 11:49:31.319 FEAT
< 2010-09-03 11:49:31.498 211-Extensions supported:
< 2010-09-03 11:49:31.498 EPRT
< 2010-09-03 11:49:31.498 IDLE
< 2010-09-03 11:49:31.498 MDTM
< 2010-09-03 11:49:31.498 SIZE
< 2010-09-03 11:49:31.498 REST STREAM
< 2010-09-03 11:49:31.498 MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
< 2010-09-03 11:49:31.498 MLSD
< 2010-09-03 11:49:31.498 ESTP
< 2010-09-03 11:49:31.498 PASV
< 2010-09-03 11:49:31.498 EPSV
< 2010-09-03 11:49:31.499 SPSV
< 2010-09-03 11:49:31.499 ESTA
< 2010-09-03 11:49:31.499 AUTH TLS
< 2010-09-03 11:49:31.499 PBSZ
< 2010-09-03 11:49:31.499 PROT
< 2010-09-03 11:49:31.499 211 End.
. 2010-09-03 11:49:31.500 Connected
. 2010-09-03 11:49:31.526 Got reply 1 to the command 1
. 2010-09-03 11:49:31.526 --------------------------------------------------------------------------
. 2010-09-03 11:49:31.526 Using FTP protocol.
. 2010-09-03 11:49:31.526 Doing startup conversation with host.
> 2010-09-03 11:49:31.528 PWD
< 2010-09-03 11:49:31.713 257 "/" is your current location
. 2010-09-03 11:49:31.713 Got reply 1 to the command 16
. 2010-09-03 11:49:31.732 Getting current directory name.
. 2010-09-03 11:49:31.766 Retrieving directory listing...
> 2010-09-03 11:49:31.766 TYPE A
< 2010-09-03 11:49:31.953 200 TYPE is now ASCII
> 2010-09-03 11:49:31.966 PORT 192,168,1,101,196,127
. 2010-09-03 11:49:31.972 Disconnected from server
. 2010-09-03 11:49:31.972 Could not retrieve directory listing
. 2010-09-03 11:49:31.972 Got reply 1004 to the command 2
. 2010-09-03 11:49:31.972 Timeout detected.
* 2010-09-03 11:49:31.980 (ESshFatal) Lost connection.
* 2010-09-03 11:49:31.980 Disconnected from server
* 2010-09-03 11:49:31.980 Could not retrieve directory listing
* 2010-09-03 11:49:31.981 Timeout detected.
* 2010-09-03 11:49:31.981 TYPE is now ASCII
* 2010-09-03 11:49:31.981 Error listing directory '/'.
------------------
martin
[View user's profile]
Site Admin
Joined: 2002-12-10
Posts: 24996
Location: Prague, Czechia
Have you tried using passive mode?
_________________
Martin Prikryl
IceAIM

Guest


I will try that and will report the results!
IceAIM

Guest


Apologies for the late reply, was traveling. It seems passive mode is ghosted and I can not select it. Why is that?
martin
[View user's profile]
Site Admin
Joined: 2002-12-10
Posts: 24996
Location: Prague, Czechia
IceAIM wrote:
Apologies for the late reply, was traveling. It seems passive mode is ghosted and I can not select it. Why is that?

Make sure to select FTP protocol first.
_________________
Martin Prikryl
IceAIM

Guest


What if I want to use SCP?
IceAIM

Guest


Okay I set it in passive mode and tried using FTP and I still have the same problem. I tried it with my Hostgator account now.

What is the deal with my crap of crap Windows Vista operating system? I know it's my OS at fault since everything works perfect on my Windows 2003 server.
IceAIM

Guest


Below is the log:

. 2010-10-04 20:39:11.756 --------------------------------------------------------------------------
. 2010-10-04 20:39:11.757 WinSCP Version 4.2.8 (Build 818) (OS 6.0.6002 Service Pack 2)
. 2010-10-04 20:39:11.757 Login time: Monday, October 04, 2010 8:39:11 PM
. 2010-10-04 20:39:11.757 --------------------------------------------------------------------------
. 2010-10-04 20:39:11.757 Session name: markmakesmoney@news13employmentreport.com@ftp.news13employmentreport.com
. 2010-10-04 20:39:11.757 Host name: ftp.news13employmentreport.com (Port: 21)
. 2010-10-04 20:39:11.757 User name: markmakesmoney@news13employmentreport.com (Password: Yes, Key file: No)
. 2010-10-04 20:39:11.757 Tunnel: No
. 2010-10-04 20:39:11.757 Transfer Protocol: FTP
. 2010-10-04 20:39:11.757 Ping type: C, Ping interval: 30 sec; Timeout: 15 sec
. 2010-10-04 20:39:11.757 Proxy: none
. 2010-10-04 20:39:11.757 FTP: FTPS: None; Passive: Yes [Force IP: No]
. 2010-10-04 20:39:11.757 Local directory: default, Remote directory: home, Update: No, Cache: Yes
. 2010-10-04 20:39:11.757 Cache directory changes: Yes, Permanent: Yes
. 2010-10-04 20:39:11.757 DST mode: 1
. 2010-10-04 20:39:11.757 --------------------------------------------------------------------------
. 2010-10-04 20:39:11.806 Connecting to ftp.news13employmentreport.com ...
. 2010-10-04 20:39:12.485 Connected with ftp.news13employmentreport.com. Waiting for welcome message...
< 2010-10-04 20:39:12.687 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
< 2010-10-04 20:39:12.687 220-You are user number 4 of 50 allowed.
< 2010-10-04 20:39:12.687 220-Local time is now 07:40. Server port: 21.
< 2010-10-04 20:39:12.687 220 You will be disconnected after 15 minutes of inactivity.
> 2010-10-04 20:39:12.687 USER markmakesmoney@news13employmentreport.com
< 2010-10-04 20:39:12.892 331 User markmakesmoney@news13employmentreport.com OK. Password required
> 2010-10-04 20:39:12.892 PASS **********
< 2010-10-04 20:39:13.170 230-User markmakesmoney@news13employmentreport.com has group access to:
< 2010-10-04 20:39:13.170 230- mymoney
< 2010-10-04 20:39:13.170 230 OK. Current restricted directory is /
> 2010-10-04 20:39:13.170 SYST
< 2010-10-04 20:39:13.379 215 UNIX Type: L8
> 2010-10-04 20:39:13.379 FEAT
< 2010-10-04 20:39:13.581 211-Extensions supported:
< 2010-10-04 20:39:13.581 EPRT
< 2010-10-04 20:39:13.581 IDLE
< 2010-10-04 20:39:13.581 MDTM
< 2010-10-04 20:39:13.581 SIZE
< 2010-10-04 20:39:13.581 REST STREAM
< 2010-10-04 20:39:13.581 MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
< 2010-10-04 20:39:13.581 MLSD
< 2010-10-04 20:39:13.581 AUTH TLS
< 2010-10-04 20:39:13.581 PBSZ
< 2010-10-04 20:39:13.581 PROT
< 2010-10-04 20:39:13.581 ESTA
< 2010-10-04 20:39:13.581 PASV
< 2010-10-04 20:39:13.581 EPSV
< 2010-10-04 20:39:13.581 SPSV
< 2010-10-04 20:39:13.581 ESTP
< 2010-10-04 20:39:13.581 211 End.
. 2010-10-04 20:39:13.583 Connected
. 2010-10-04 20:39:13.590 Got reply 1 to the command 1
. 2010-10-04 20:39:13.591 --------------------------------------------------------------------------
. 2010-10-04 20:39:13.591 Using FTP protocol.
. 2010-10-04 20:39:13.591 Doing startup conversation with host.
> 2010-10-04 20:39:13.595 PWD
< 2010-10-04 20:39:13.801 257 "/" is your current location
. 2010-10-04 20:39:13.801 Got reply 1 to the command 16
. 2010-10-04 20:39:13.802 Getting current directory name.
. 2010-10-04 20:39:13.804 Retrieving directory listing...
> 2010-10-04 20:39:13.804 TYPE A
< 2010-10-04 20:39:14.006 200 TYPE is now ASCII
> 2010-10-04 20:39:14.007 PASV
. 2010-10-04 20:39:14.009 Disconnected from server
. 2010-10-04 20:39:14.028 Could not retrieve directory listing
. 2010-10-04 20:39:14.028 Got reply 1004 to the command 2
. 2010-10-04 20:39:14.028 Timeout detected.
* 2010-10-04 20:39:14.033 (ESshFatal) Lost connection.
* 2010-10-04 20:39:14.033 Disconnected from server
* 2010-10-04 20:39:14.033 Could not retrieve directory listing
* 2010-10-04 20:39:14.033 Timeout detected.
* 2010-10-04 20:39:14.033 TYPE is now ASCII
* 2010-10-04 20:39:14.033 Error listing directory '/'.
. 2010-10-04 20:39:18.727 Connecting to ftp.news13employmentreport.com ...
. 2010-10-04 20:39:18.919 Connected with ftp.news13employmentreport.com. Waiting for welcome message...
< 2010-10-04 20:39:19.117 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
< 2010-10-04 20:39:19.117 220-You are user number 4 of 50 allowed.
< 2010-10-04 20:39:19.117 220-Local time is now 07:40. Server port: 21.
< 2010-10-04 20:39:19.117 220 You will be disconnected after 15 minutes of inactivity.
> 2010-10-04 20:39:19.117 USER markmakesmoney@news13employmentreport.com
< 2010-10-04 20:39:19.321 331 User markmakesmoney@news13employmentreport.com OK. Password required
> 2010-10-04 20:39:19.321 PASS **********
< 2010-10-04 20:39:19.589 230-User markmakesmoney@news13employmentreport.com has group access to:
< 2010-10-04 20:39:19.589 230- mymoney
< 2010-10-04 20:39:19.589 230 OK. Current restricted directory is /
> 2010-10-04 20:39:19.589 SYST
< 2010-10-04 20:39:19.791 215 UNIX Type: L8
> 2010-10-04 20:39:19.791 FEAT
< 2010-10-04 20:39:19.991 211-Extensions supported:
< 2010-10-04 20:39:19.991 EPRT
< 2010-10-04 20:39:19.991 IDLE
< 2010-10-04 20:39:19.991 MDTM
< 2010-10-04 20:39:19.991 SIZE
< 2010-10-04 20:39:19.991 REST STREAM
< 2010-10-04 20:39:19.991 MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
< 2010-10-04 20:39:19.991 MLSD
< 2010-10-04 20:39:19.991 AUTH TLS
< 2010-10-04 20:39:19.991 PBSZ
< 2010-10-04 20:39:19.991 PROT
< 2010-10-04 20:39:19.991 ESTA
< 2010-10-04 20:39:19.991 PASV
< 2010-10-04 20:39:19.991 EPSV
< 2010-10-04 20:39:19.991 SPSV
< 2010-10-04 20:39:19.991 ESTP
< 2010-10-04 20:39:19.991 211 End.
. 2010-10-04 20:39:19.992 Connected
. 2010-10-04 20:39:19.993 Got reply 1 to the command 1
. 2010-10-04 20:39:19.993 Doing startup conversation with host.
. 2010-10-04 20:39:19.995 Getting current directory name.
. 2010-10-04 20:39:19.997 Retrieving directory listing...
> 2010-10-04 20:39:19.997 PWD
< 2010-10-04 20:39:20.196 257 "/" is your current location
> 2010-10-04 20:39:20.196 TYPE A
< 2010-10-04 20:39:20.400 200 TYPE is now ASCII
> 2010-10-04 20:39:20.400 PASV
. 2010-10-04 20:39:20.402 Disconnected from server
. 2010-10-04 20:39:20.402 Could not retrieve directory listing
. 2010-10-04 20:39:20.402 Got reply 1004 to the command 2
. 2010-10-04 20:39:20.402 Timeout detected.
* 2010-10-04 20:39:20.406 (ESshFatal) Lost connection.
* 2010-10-04 20:39:20.406 Disconnected from server
* 2010-10-04 20:39:20.406 Could not retrieve directory listing
* 2010-10-04 20:39:20.406 Timeout detected.
* 2010-10-04 20:39:20.406 TYPE is now ASCII
* 2010-10-04 20:39:20.406 Error listing directory '/'.
. 2010-10-04 20:40:31.831 --------------------------------------------------------------------------
. 2010-10-04 20:40:31.831 WinSCP Version 4.2.8 (Build 818) (OS 6.0.6002 Service Pack 2)
. 2010-10-04 20:40:31.831 Login time: Monday, October 04, 2010 8:40:31 PM
. 2010-10-04 20:40:31.831 --------------------------------------------------------------------------
. 2010-10-04 20:40:31.831 Session name: markmakesmoney@news13employmentreport.com@ftp.news13employmentreport.com
. 2010-10-04 20:40:31.831 Host name: ftp.news13employmentreport.com (Port: 21)
. 2010-10-04 20:40:31.832 User name: markmakesmoney@news13employmentreport.com (Password: Yes, Key file: No)
. 2010-10-04 20:40:31.832 Tunnel: No
. 2010-10-04 20:40:31.832 Transfer Protocol: FTP
. 2010-10-04 20:40:31.832 Ping type: C, Ping interval: 30 sec; Timeout: 15 sec
. 2010-10-04 20:40:31.832 Proxy: none
. 2010-10-04 20:40:31.832 FTP: FTPS: None; Passive: Yes [Force IP: No]
. 2010-10-04 20:40:31.832 Local directory: default, Remote directory: home, Update: No, Cache: Yes
. 2010-10-04 20:40:31.832 Cache directory changes: Yes, Permanent: Yes
. 2010-10-04 20:40:31.832 DST mode: 1
. 2010-10-04 20:40:31.832 --------------------------------------------------------------------------
. 2010-10-04 20:40:31.860 Connecting to ftp.news13employmentreport.com ...
. 2010-10-04 20:40:32.045 Connected with ftp.news13employmentreport.com. Waiting for welcome message...
< 2010-10-04 20:40:32.244 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
< 2010-10-04 20:40:32.244 220-You are user number 3 of 50 allowed.
< 2010-10-04 20:40:32.244 220-Local time is now 07:41. Server port: 21.
< 2010-10-04 20:40:32.244 220 You will be disconnected after 15 minutes of inactivity.
> 2010-10-04 20:40:32.244 USER markmakesmoney@news13employmentreport.com
< 2010-10-04 20:40:32.454 331 User markmakesmoney@news13employmentreport.com OK. Password required
> 2010-10-04 20:40:32.454 PASS **********
< 2010-10-04 20:40:32.723 230-User markmakesmoney@news13employmentreport.com has group access to:
< 2010-10-04 20:40:32.723 230- mymoney
< 2010-10-04 20:40:32.723 230 OK. Current restricted directory is /
> 2010-10-04 20:40:32.723 SYST
< 2010-10-04 20:40:32.924 215 UNIX Type: L8
> 2010-10-04 20:40:32.924 FEAT
< 2010-10-04 20:40:33.127 211-Extensions supported:
< 2010-10-04 20:40:33.127 EPRT
< 2010-10-04 20:40:33.127 IDLE
< 2010-10-04 20:40:33.127 MDTM
< 2010-10-04 20:40:33.127 SIZE
< 2010-10-04 20:40:33.127 REST STREAM
< 2010-10-04 20:40:33.127 MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
< 2010-10-04 20:40:33.127 MLSD
< 2010-10-04 20:40:33.127 AUTH TLS
< 2010-10-04 20:40:33.127 PBSZ
< 2010-10-04 20:40:33.127 PROT
< 2010-10-04 20:40:33.127 ESTA
< 2010-10-04 20:40:33.127 PASV
< 2010-10-04 20:40:33.127 EPSV
< 2010-10-04 20:40:33.127 SPSV
< 2010-10-04 20:40:33.127 ESTP
< 2010-10-04 20:40:33.127 211 End.
. 2010-10-04 20:40:33.129 Connected
. 2010-10-04 20:40:33.129 Got reply 1 to the command 1
. 2010-10-04 20:40:33.129 --------------------------------------------------------------------------
. 2010-10-04 20:40:33.129 Using FTP protocol.
. 2010-10-04 20:40:33.129 Doing startup conversation with host.
> 2010-10-04 20:40:33.130 PWD
< 2010-10-04 20:40:33.333 257 "/" is your current location
. 2010-10-04 20:40:33.333 Got reply 1 to the command 16
. 2010-10-04 20:40:33.334 Getting current directory name.
. 2010-10-04 20:40:33.336 Retrieving directory listing...
> 2010-10-04 20:40:33.336 TYPE A
< 2010-10-04 20:40:33.541 200 TYPE is now ASCII
> 2010-10-04 20:40:33.541 PASV
. 2010-10-04 20:40:33.543 Disconnected from server
. 2010-10-04 20:40:33.543 Could not retrieve directory listing
. 2010-10-04 20:40:33.543 Got reply 1004 to the command 2
. 2010-10-04 20:40:33.543 Timeout detected.
* 2010-10-04 20:40:33.546 (ESshFatal) Lost connection.
* 2010-10-04 20:40:33.546 Disconnected from server
* 2010-10-04 20:40:33.546 Could not retrieve directory listing
* 2010-10-04 20:40:33.546 Timeout detected.
* 2010-10-04 20:40:33.546 TYPE is now ASCII
* 2010-10-04 20:40:33.546 Error listing directory '/'.
martin
[View user's profile]
Site Admin
Joined: 2002-12-10
Posts: 24996
Location: Prague, Czechia
IceAIM wrote:
What if I want to use SCP?

There's nothing like passive mode for SCP. To put it very simply, SCP actually behaves implicitly like FTP in passive mode.
_________________
Martin Prikryl
martin
[View user's profile]
Site Admin
Joined: 2002-12-10
Posts: 24996
Location: Prague, Czechia
IceAIM wrote:
Okay I set it in passive mode and tried using FTP and I still have the same problem. I tried it with my Hostgator account now.

What is the deal with my crap of crap Windows Vista operating system? I know it's my OS at fault since everything works perfect on my Windows 2003 server.

Please read documentation. If that does not help, come back.
_________________
Martin Prikryl
bparker

Guest


If it helps to know this, I have had many hosts. Godaddy is the ONLY one that I've had any sort of trouble with. On occasion I'll have a small problem with other hosts, but they're quickly resolved. Some GoDaddy problems are never resolved, even with their support. The problem probably isn't with your FTP, it's with your host.
dcmeta

Guest


Passive mode FTP worked for me connecting to GoDaddy on Windows 7....but I had the same problem until I tweaked it to Passive Mode.
Prajeeth

Guest


prikryl wrote:
IceAIM wrote:
Apologies for the late reply, was traveling. It seems passive mode is ghosted and I can not select it. Why is that?

Make sure to select FTP protocol first.


You asked to change the protocol to FTP. Your suggestion helped me.
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