Topic "WinSCP wont connecto FTP Site."

Author Message
ade
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Joined: 2016-11-14
Posts: 1
Location: midlands
WinSCP Will not connect to my FTP site. My config is displayed in Appendix 1 then when I press login I get the screen in Appendix 2. I then click yes and get the screen as in Appendix 3.

I am using a self signed certificate to which I updated and cannot connect on.

Can anyone help?
ftp2.PNG (8.71 KB)

Description: Appendix 3

ftp2.PNG

ftp1.PNG (19.53 KB)

Description: Appendix 2

ftp1.PNG

winscp.PNG (13.45 KB)

Description: Appendix 1

winscp.PNG

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martin◆
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Site Admin
Joined: 2002-12-10
Posts: 26889
Location: Prague, Czechia
Please attach a full session log file showing the problem (using the latest version of WinSCP). And ideally also a server-side log.

To generate the session log file, enable logging, log in to your server and do the operation and only the operation that causes the error. Submit the log with your post as an attachment. Note that passwords and passphrases not stored in the log. You may want to remove other data you consider sensitive though, such as host names, IP addresses, account names or file names (unless they are relevant to the problem). If you do not want to post the log publicly, you can mark the attachment as private.
Guest




Martin Log file below:

. 2016-11-15 09:21:54.441 --------------------------------------------------------------------------
. 2016-11-15 09:21:54.441 WinSCP Version 5.9.2 (Build 6958) (OS 10.0.14393 - Windows 10 Pro)
. 2016-11-15 09:21:54.441 Configuration: HKCU\Software\Martin Prikryl\WinSCP 2\
. 2016-11-15 09:21:54.441 Log level: Normal
. 2016-11-15 09:21:54.441 Local account: WATMOS\netshield
. 2016-11-15 09:21:54.441 Working directory: C:\Program Files (x86)\WinSCP
. 2016-11-15 09:21:54.441 Process ID: 10988
. 2016-11-15 09:21:54.441 Command-line: "C:\Program Files (x86)\WinSCP\WinSCP.exe"
. 2016-11-15 09:21:54.441 Time zone: Current: GMT+0, Standard: GMT+0 (GMT Standard Time), DST: GMT+1 (GMT Daylight Time), DST Start: 27/03/2016, DST End: 30/10/2016
. 2016-11-15 09:21:54.441 Login time: 15 November 2016 09:21:54
. 2016-11-15 09:21:54.441 --------------------------------------------------------------------------
. 2016-11-15 09:21:54.441 Session name: ftpsecure@watmos-ftp (Site)
. 2016-11-15 09:21:54.441 Host name: watmos-ftp.watmos.org.uk (Port: 990)
. 2016-11-15 09:21:54.441 User name: ftpsecure (Password: Yes, Key file: No)
. 2016-11-15 09:21:54.441 Transfer Protocol: FTP
. 2016-11-15 09:21:54.441 Ping type: Dummy, Ping interval: 30 sec; Timeout: 15 sec
. 2016-11-15 09:21:54.441 Disable Nagle: No
. 2016-11-15 09:21:54.441 Proxy: None
. 2016-11-15 09:21:54.441 Send buffer: 262144
. 2016-11-15 09:21:54.441 UTF: Auto
. 2016-11-15 09:21:54.441 FTPS: Implicit TLS/SSL [Client certificate: No]
. 2016-11-15 09:21:54.441 FTP: Passive: Yes [Force IP: Auto]; MLSD: Auto [List all: Auto]; HOST: Auto
. 2016-11-15 09:21:54.441 Session reuse: Yes
. 2016-11-15 09:21:54.441 TLS/SSL versions: TLSv1.0-TLSv1.2
. 2016-11-15 09:21:54.441 Local directory: default, Remote directory: home, Update: Yes, Cache: Yes
. 2016-11-15 09:21:54.441 Cache directory changes: Yes, Permanent: Yes
. 2016-11-15 09:21:54.441 Recycle bin: Delete to: No, Overwritten to: No, Bin path:
. 2016-11-15 09:21:54.441 Timezone offset: 0h 0m
. 2016-11-15 09:21:54.441 --------------------------------------------------------------------------
. 2016-11-15 09:21:54.510 Connecting to watmos-ftp.watmos.org.uk:990 ...
. 2016-11-15 09:21:54.510 Connected with watmos-ftp.watmos.org.uk:990, negotiating TLS connection...
. 2016-11-15 09:21:54.557 Verifying certificate for "" with fingerprint d4:85:b1:57:00:54:fa:84:54:16:86:a7:48:d9:dc:d0:4d:ad:4e:8e and 20 failures
. 2016-11-15 09:21:54.557 Certificate common name "Watmos-FTP.watmos.org.uk" matches hostname
. 2016-11-15 09:21:54.557 Certificate for "" matches cached fingerprint and failures
. 2016-11-15 09:21:54.557 Using TLSv1, cipher TLSv1/SSLv3: AES128-SHA, 2048 bit RSA, AES128-SHA SSLv3 Kx=RSA Au=RSA Enc=AES(128) Mac=SHA1
. 2016-11-15 09:21:54.573 TLS connection established. Waiting for welcome message...
< 2016-11-15 09:21:54.573 220 Microsoft FTP Service
> 2016-11-15 09:21:54.573 USER ftpsecure
< 2016-11-15 09:21:54.588 530 Valid hostname is expected.
. 2016-11-15 09:21:54.588 Connection failed.
* 2016-11-15 09:21:54.626 (EFatal) Connection failed.
* 2016-11-15 09:21:54.626 Authentication failed.
* 2016-11-15 09:21:54.626 Using TLSv1, cipher TLSv1/SSLv3: AES128-SHA, 2048 bit RSA, AES128-SHA SSLv3 Kx=RSA Au=RSA Enc=AES(128) Mac=SHA1
* 2016-11-15 09:21:54.626
* 2016-11-15 09:21:54.626 Connection failed.
* 2016-11-15 09:21:54.626 Valid hostname is expected.
. 2016-11-15 09:22:03.285 --------------------------------------------------------------------------
. 2016-11-15 09:22:03.285 WinSCP Version 5.9.2 (Build 6958) (OS 10.0.14393 - Windows 10 Pro)
. 2016-11-15 09:22:03.285 Configuration: HKCU\Software\Martin Prikryl\WinSCP 2\
. 2016-11-15 09:22:03.285 Log level: Normal
. 2016-11-15 09:22:03.285 Local account: WATMOS\netshield
. 2016-11-15 09:22:03.285 Working directory: C:\Program Files (x86)\WinSCP
. 2016-11-15 09:22:03.285 Process ID: 10988
. 2016-11-15 09:22:03.285 Command-line: "C:\Program Files (x86)\WinSCP\WinSCP.exe"
. 2016-11-15 09:22:03.285 Time zone: Current: GMT+0, Standard: GMT+0 (GMT Standard Time), DST: GMT+1 (GMT Daylight Time), DST Start: 27/03/2016, DST End: 30/10/2016
. 2016-11-15 09:22:03.285 Login time: 15 November 2016 09:22:03
. 2016-11-15 09:22:03.285 --------------------------------------------------------------------------
. 2016-11-15 09:22:03.285 Session name: ftpsecure@watmos-ftp (Site)
. 2016-11-15 09:22:03.285 Host name: watmos-ftp.watmos.org.uk (Port: 990)
. 2016-11-15 09:22:03.285 User name: ftpsecure (Password: Yes, Key file: No)
. 2016-11-15 09:22:03.285 Transfer Protocol: FTP
. 2016-11-15 09:22:03.285 Ping type: Dummy, Ping interval: 30 sec; Timeout: 15 sec
. 2016-11-15 09:22:03.285 Disable Nagle: No
. 2016-11-15 09:22:03.285 Proxy: None
. 2016-11-15 09:22:03.285 Send buffer: 262144
. 2016-11-15 09:22:03.285 UTF: Auto
. 2016-11-15 09:22:03.285 FTPS: Implicit TLS/SSL [Client certificate: No]
. 2016-11-15 09:22:03.285 FTP: Passive: Yes [Force IP: Auto]; MLSD: Auto [List all: Auto]; HOST: Auto
. 2016-11-15 09:22:03.285 Session reuse: Yes
. 2016-11-15 09:22:03.285 TLS/SSL versions: TLSv1.0-TLSv1.2
. 2016-11-15 09:22:03.285 Local directory: default, Remote directory: home, Update: Yes, Cache: Yes
. 2016-11-15 09:22:03.285 Cache directory changes: Yes, Permanent: Yes
. 2016-11-15 09:22:03.285 Recycle bin: Delete to: No, Overwritten to: No, Bin path:
. 2016-11-15 09:22:03.285 Timezone offset: 0h 0m
. 2016-11-15 09:22:03.285 --------------------------------------------------------------------------
. 2016-11-15 09:22:03.353 Connecting to watmos-ftp.watmos.org.uk:990 ...
. 2016-11-15 09:22:03.353 Connected with watmos-ftp.watmos.org
martin◆
[View user's profile]
Site Admin
Joined: 2002-12-10
Posts: 26889
Location: Prague, Czechia
Quote:
> 2016-11-15 09:21:54.573 USER ftpsecure
< 2016-11-15 09:21:54.588 530 Valid hostname is expected.

You probably need to enable the Use HOST command to select host on the server option:
https://winscp.net/eng/docs/ui_login_ftp
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