Having a timeout problem listing remote directories
Hello,
So, I've run into a problem doing a sync over FTPS. I can't tell whether it's a problem with the host or with client on my end. Basically, the connection appears to be established fine, but when it goes to list the directory contents on the remote server, it times out. I have a hunch it's probably something to do with how the server being used by the host is talking back, possibly not being what WinSCP is expecting. But I don't know, so I figured I'd see if anyone had any thoughts.
I'm running
Thanks,
Jon
Here's the command line issued at the DOS prompt:
Here's the script test.txt:
And here's the log:
I just wanted to add that the GUI responds with
And here's the log from the GUI attempt:
And I've tried with Explicit TLS and SSL with not difference; and with passive both on and off with each of those, with no difference.
So, I've run into a problem doing a sync over FTPS. I can't tell whether it's a problem with the host or with client on my end. Basically, the connection appears to be established fine, but when it goes to list the directory contents on the remote server, it times out. I have a hunch it's probably something to do with how the server being used by the host is talking back, possibly not being what WinSCP is expecting. But I don't know, so I figured I'd see if anyone had any thoughts.
I'm running
WinSCP.com version 4.2.3 from the DOS command line on a Windows 2003 server.
Thanks,
Jon
Here's the command line issued at the DOS prompt:
"C:\Program Files\WinSCP\winscp.com" /script=test.txt /log=test.log
option echo off option batch continue option confirm off option transfer automatic option exclude ".svn;_notes/;NOPIC.JPG;*.log;*.LCK;*.tmp;*.url;google_key.txt;phpinfo.php;Thumbs.db;globals.php;uploaded_files/;irm/dacms/documents/;/_*;Templates/;aspnet_client/;*_MMtmp*/;" open ftps://username:password@home3.kattare.com -passive -explicittls -certificate="ssh-rsa 2048 94:74:f9:7e:0e:3c:5e:3f:e6:1c:04:87:1f:ce:81:4d:af:3c:68:7c" cd remote_dir synchronize remote -delete -criteria=time \\server\path\to\files\ close exit
. 2009-09-25 11:56:14.372 -------------------------------------------------------------------------- . 2009-09-25 11:56:14.372 WinSCP Version 4.2.3 (Build 494) (OS 5.2.3790 Service Pack 2) . 2009-09-25 11:56:14.372 Login time: Friday, September 25, 2009 11:56:14 AM . 2009-09-25 11:56:14.372 -------------------------------------------------------------------------- . 2009-09-25 11:56:14.372 Session name: <USERNAME>@home3.kattare.com . 2009-09-25 11:56:14.372 Host name: home3.kattare.com (Port: 21) . 2009-09-25 11:56:14.372 User name: <USERNAME> (Password: Yes, Key file: No) . 2009-09-25 11:56:14.372 Tunnel: No . 2009-09-25 11:56:14.372 Transfer Protocol: FTP . 2009-09-25 11:56:14.372 Ping type: C, Ping interval: 30 sec; Timeout: 15 sec . 2009-09-25 11:56:14.372 Proxy: none . 2009-09-25 11:56:14.372 FTP: FTPS: Explicit TLS; Passive: Yes [Force IP: No] . 2009-09-25 11:56:14.372 Local directory: default, Remote directory: home, Update: No, Cache: Yes . 2009-09-25 11:56:14.372 Cache directory changes: Yes, Permanent: Yes . 2009-09-25 11:56:14.372 DST mode: 1 . 2009-09-25 11:56:14.372 -------------------------------------------------------------------------- . 2009-09-25 11:56:14.388 Connecting to home3.kattare.com ... . 2009-09-25 11:56:14.419 Connected with home3.kattare.com, negotiating SSL connection... < 2009-09-25 11:56:14.497 220 ProFTPD 1.3.2 Server ready. > 2009-09-25 11:56:14.497 AUTH TLS < 2009-09-25 11:56:14.529 234 AUTH TLS successful . 2009-09-25 11:56:14.825 SSL connection established. Waiting for welcome message... > 2009-09-25 11:56:14.825 USER <USERNAME> < 2009-09-25 11:56:14.872 331 Password required for <USERNAME> > 2009-09-25 11:56:14.872 PASS ********** < 2009-09-25 11:56:15.122 230- < 2009-09-25 11:56:15.122 --------------------------------------------------------------- . 2009-09-25 11:56:15.122 Server does not send proper UTF-8, falling back to local charset < 2009-09-25 11:56:15.122 Welcome to K�ttare Internet Services < 2009-09-25 11:56:15.122 --------------------------------------------------------------- < 2009-09-25 11:56:15.122 1.877.KATTARE - www.kattare.com - support@kattare.com < 2009-09-25 11:56:15.122 --------------------------------------------------------------- < 2009-09-25 11:56:15.122 This computer system is for authorized users only. < 2009-09-25 11:56:15.122 Individuals using this system without authority or in excess of < 2009-09-25 11:56:15.122 their authority are subject to having all their activities on < 2009-09-25 11:56:15.122 this system monitored and recorded or examined by any < 2009-09-25 11:56:15.122 authorized person, including law enforcement, as system < 2009-09-25 11:56:15.122 personnel deem appropriate. In the course of monitoring < 2009-09-25 11:56:15.122 individuals improperly using the system or in the course of < 2009-09-25 11:56:15.122 system maintenance, the activities of authorized users may also < 2009-09-25 11:56:15.138 be monitored and recorded. Any material so recorded may be < 2009-09-25 11:56:15.138 disclosed as appropriate. Anyone using this system consents to < 2009-09-25 11:56:15.138 these terms. < 2009-09-25 11:56:15.138 --------------------------------------------------------------- < 2009-09-25 11:56:15.138 Messages: (complete stories at: https://www.kattare.com/news.kvws) < 2009-09-25 11:56:15.138 < 2009-09-25 11:56:15.138 Sep 08, 2009: -FTPS now available - 9/9/2009- < 2009-09-25 11:56:15.138 FTPS is now available for all FTP accounts. < 2009-09-25 11:56:15.138 < 2009-09-25 11:56:15.138 Apr 28, 2009: -DC2 Level 3 Circuit Issues- < 2009-09-25 11:56:15.138 Our T3 circuit to Level 3 communications is taking some errors. An < 2009-09-25 11:56:15.138 attempt to debug caused a larger router outage. We will be working with < 2009-09-25 11:56:15.138 L3 over the next couple of days to get to the root cause. < 2009-09-25 11:56:15.138 < 2009-09-25 11:56:15.138 Mar 03, 2009: -Software Patch Causes Sporadic Failures- < 2009-09-25 11:56:15.138 We had a security patch go out last night for the glibc < 2009-09-25 11:56:15.138 libs on all of our servers. The patch changed the libs < 2009-09-25 11:56:15.169 enough that many daemons running on the servers had to < 2009-09-25 11:56:15.169 be restarted. It took us much of the night and until < 2009-09-25 11:56:15.169 about 9 AM PST to track down and restart the affected < 2009-09-25 11:56:15.169 daemons. < 2009-09-25 11:56:15.169 < 2009-09-25 11:56:15.169 --------------------------------------------------------------- < 2009-09-25 11:56:15.169 < 2009-09-25 11:56:15.169 230 User <USERNAME> logged in > 2009-09-25 11:56:15.169 SYST < 2009-09-25 11:56:15.216 215 UNIX Type: L8 > 2009-09-25 11:56:15.216 FEAT < 2009-09-25 11:56:15.247 211-Features: < 2009-09-25 11:56:15.247 MDTM < 2009-09-25 11:56:15.247 MFMT < 2009-09-25 11:56:15.247 AUTH TLS < 2009-09-25 11:56:15.247 MFF modify;UNIX.group;UNIX.mode; < 2009-09-25 11:56:15.247 MLST modify*;perm*;size*;type*;unique*;UNIX.group*;UNIX.mode*;UNIX.owner*; < 2009-09-25 11:56:15.247 PBSZ < 2009-09-25 11:56:15.247 PROT < 2009-09-25 11:56:15.247 REST STREAM < 2009-09-25 11:56:15.247 SIZE < 2009-09-25 11:56:15.357 211 End > 2009-09-25 11:56:15.357 PBSZ 0 < 2009-09-25 11:56:15.404 200 PBSZ 0 successful > 2009-09-25 11:56:15.404 PROT P < 2009-09-25 11:56:15.435 200 Protection set to Private . 2009-09-25 11:56:15.435 Connected . 2009-09-25 11:56:15.435 -------------------------------------------------------------------------- . 2009-09-25 11:56:15.435 Using FTP protocol. . 2009-09-25 11:56:15.435 Doing startup conversation with host. > 2009-09-25 11:56:15.435 PWD < 2009-09-25 11:56:15.482 257 "/" is the current directory . 2009-09-25 11:56:15.482 Getting current directory name. . 2009-09-25 11:56:15.482 Startup conversation with host finished. . 2009-09-25 11:56:15.482 Cached directory change via "remote_dir" to "/remote_dir". . 2009-09-25 11:56:15.482 Getting current directory name. . 2009-09-25 11:56:15.482 Collecting synchronization list for local directory '\\server\path\to\files\' and remote directory '/remote_dir', mode = 0, params = 3 . 2009-09-25 11:56:15.497 Retrieving directory listing... > 2009-09-25 11:56:15.497 CWD /remote_dir/ < 2009-09-25 11:56:15.544 250 CWD command successful > 2009-09-25 11:56:15.544 PWD < 2009-09-25 11:56:15.575 257 "/remote_dir" is the current directory > 2009-09-25 11:56:15.575 TYPE A < 2009-09-25 11:56:15.622 200 Type set to A > 2009-09-25 11:56:15.622 PASV < 2009-09-25 11:56:15.654 227 Entering Passive Mode (65,212,180,47,126,252). > 2009-09-25 11:56:15.654 LIST -a . 2009-09-25 11:56:30.466 Timeout detected. . 2009-09-25 11:56:30.466 Could not retrieve directory listing
Error listing directory '/'. Could not retrieve directory listing Illegal PORT Command
. 2009-09-28 11:59:36.577 -------------------------------------------------------------------------- . 2009-09-28 11:59:36.577 WinSCP Version 4.2.3 (Build 494) (OS 5.2.3790 Service Pack 2) . 2009-09-28 11:59:36.577 Login time: Monday, September 28, 2009 11:59:36 AM . 2009-09-28 11:59:36.577 -------------------------------------------------------------------------- . 2009-09-28 11:59:36.577 Session name: <USERNAME>@home3.kattare.com . 2009-09-28 11:59:36.577 Host name: home3.kattare.com (Port: 21) . 2009-09-28 11:59:36.577 User name: <USERNAME> (Password: No, Key file: No) . 2009-09-28 11:59:36.577 Tunnel: No . 2009-09-28 11:59:36.577 Transfer Protocol: FTP . 2009-09-28 11:59:36.577 Ping type: C, Ping interval: 30 sec; Timeout: 15 sec . 2009-09-28 11:59:36.577 Proxy: none . 2009-09-28 11:59:36.577 FTP: FTPS: Explicit SSL; Passive: No [Force IP: No] . 2009-09-28 11:59:36.577 Local directory: default, Remote directory: home, Update: No, Cache: Yes . 2009-09-28 11:59:36.577 Cache directory changes: Yes, Permanent: Yes . 2009-09-28 11:59:36.577 DST mode: 1 . 2009-09-28 11:59:36.577 -------------------------------------------------------------------------- . 2009-09-28 11:59:36.577 Password prompt (no password provided or last login attempt failed) . 2009-09-28 11:59:40.671 Connecting to home3.kattare.com ... . 2009-09-28 11:59:40.734 Connected with home3.kattare.com, negotiating SSL connection... < 2009-09-28 11:59:40.859 220 ProFTPD 1.3.2 Server ready. > 2009-09-28 11:59:40.859 AUTH SSL < 2009-09-28 11:59:40.890 234 AUTH SSL successful . 2009-09-28 11:59:41.093 SSL connection established. Waiting for welcome message... > 2009-09-28 11:59:41.093 USER <USERNAME> < 2009-09-28 11:59:41.140 331 Password required for <USERNAME> > 2009-09-28 11:59:41.140 PASS ********** < 2009-09-28 11:59:41.249 230- < 2009-09-28 11:59:41.249 --------------------------------------------------------------- . 2009-09-28 11:59:41.249 Server does not send proper UTF-8, falling back to local charset < 2009-09-28 11:59:41.249 Welcome to K�ttare Internet Services < 2009-09-28 11:59:41.249 --------------------------------------------------------------- < 2009-09-28 11:59:41.249 1.877.KATTARE - www.kattare.com - support@kattare.com < 2009-09-28 11:59:41.249 --------------------------------------------------------------- < 2009-09-28 11:59:41.249 This computer system is for authorized users only. < 2009-09-28 11:59:41.249 Individuals using this system without authority or in excess of < 2009-09-28 11:59:41.249 their authority are subject to having all their activities on < 2009-09-28 11:59:41.249 this system monitored and recorded or examined by any < 2009-09-28 11:59:41.249 authorized person, including law enforcement, as system < 2009-09-28 11:59:41.249 personnel deem appropriate. In the course of monitoring < 2009-09-28 11:59:41.249 individuals improperly using the system or in the course of < 2009-09-28 11:59:41.249 system maintenance, the activities of authorized users may also < 2009-09-28 11:59:41.249 be monitored and recorded. Any material so recorded may be < 2009-09-28 11:59:41.249 disclosed as appropriate. Anyone using this system consents to < 2009-09-28 11:59:41.249 these terms. < 2009-09-28 11:59:41.249 --------------------------------------------------------------- < 2009-09-28 11:59:41.249 Messages: (complete stories at: https://www.kattare.com/news.kvws) < 2009-09-28 11:59:41.249 < 2009-09-28 11:59:41.249 Sep 08, 2009: -FTPS now available - 9/9/2009- < 2009-09-28 11:59:41.249 FTPS is now available for all FTP accounts. < 2009-09-28 11:59:41.249 < 2009-09-28 11:59:41.249 Apr 28, 2009: -DC2 Level 3 Circuit Issues- < 2009-09-28 11:59:41.249 Our T3 circuit to Level 3 communications is taking some errors. An < 2009-09-28 11:59:41.249 attempt to debug caused a larger router outage. We will be working with < 2009-09-28 11:59:41.249 L3 over the next couple of days to get to the root cause. < 2009-09-28 11:59:41.249 < 2009-09-28 11:59:41.249 Mar 03, 2009: -Software Patch Causes Sporadic Failures- < 2009-09-28 11:59:41.249 We had a security patch go out last night for the glibc < 2009-09-28 11:59:41.249 libs on all of our servers. The patch changed the libs < 2009-09-28 11:59:41.312 enough that many daemons running on the servers had to < 2009-09-28 11:59:41.312 be restarted. It took us much of the night and until < 2009-09-28 11:59:41.312 about 9 AM PST to track down and restart the affected < 2009-09-28 11:59:41.312 daemons. < 2009-09-28 11:59:41.312 < 2009-09-28 11:59:41.312 < 2009-09-28 11:59:41.312 230 User <USERNAME> logged in > 2009-09-28 11:59:41.312 SYST < 2009-09-28 11:59:41.374 215 UNIX Type: L8 > 2009-09-28 11:59:41.374 FEAT < 2009-09-28 11:59:41.421 211-Features: < 2009-09-28 11:59:41.421 MDTM < 2009-09-28 11:59:41.421 MFMT < 2009-09-28 11:59:41.421 AUTH TLS < 2009-09-28 11:59:41.421 MFF modify;UNIX.group;UNIX.mode; < 2009-09-28 11:59:41.421 MLST modify*;perm*;size*;type*;unique*;UNIX.group*;UNIX.mode*;UNIX.owner*; < 2009-09-28 11:59:41.421 PBSZ < 2009-09-28 11:59:41.421 PROT < 2009-09-28 11:59:41.421 REST STREAM < 2009-09-28 11:59:41.421 SIZE < 2009-09-28 11:59:41.577 211 End > 2009-09-28 11:59:41.577 PBSZ 0 < 2009-09-28 11:59:41.624 200 PBSZ 0 successful > 2009-09-28 11:59:41.624 PROT P < 2009-09-28 11:59:41.671 200 Protection set to Private . 2009-09-28 11:59:41.671 Connected . 2009-09-28 11:59:41.671 -------------------------------------------------------------------------- . 2009-09-28 11:59:41.671 Using FTP protocol. . 2009-09-28 11:59:41.671 Doing startup conversation with host. > 2009-09-28 11:59:41.671 PWD < 2009-09-28 11:59:41.718 257 "/" is the current directory . 2009-09-28 11:59:41.718 Getting current directory name. . 2009-09-28 11:59:41.718 Retrieving directory listing... > 2009-09-28 11:59:41.718 TYPE A < 2009-09-28 11:59:41.765 200 Type set to A > 2009-09-28 11:59:41.765 PORT 10,10,96,174,5,201 < 2009-09-28 11:59:41.796 500 Illegal PORT command . 2009-09-28 11:59:41.796 Could not retrieve directory listing . 2009-09-28 11:59:41.812 Retrieving directory listing... > 2009-09-28 11:59:41.812 TYPE A < 2009-09-28 11:59:41.843 200 Type set to A > 2009-09-28 11:59:41.843 PORT 10,10,96,174,5,202 < 2009-09-28 11:59:41.874 500 Illegal PORT command . 2009-09-28 11:59:41.874 Could not retrieve directory listing * 2009-09-28 11:59:41.874 (ECommand) Error listing directory '/'. * 2009-09-28 11:59:41.874 Could not retrieve directory listing * 2009-09-28 11:59:41.874 Illegal PORT command . 2009-09-28 12:00:31.345 Startup conversation with host finished. > 2009-09-28 12:00:32.611 TYPE I < 2009-09-28 12:00:32.611 200 Type set to I . 2009-09-28 12:00:35.283 Disconnected from server
