Post a reply :: Support Forum

martin

Re: directory listing fails

2017-02-16

user_zzz wrote:

This thread went on for years.....and has yet to be resolved.
I encounter this error when connecting to external hosts from within my proxy.
Outside the proxy it works fine. Our proxy techs cannot point to a cause.
How can this issue have gone unresolved for 5 years????

What is the ANSWER?

I have tried every solution presented here to no avail.

I'm running v5.5.4 build 4433.

Why are you suggesting starting another thread for the SAME issue? The original issue hasn't been resolved.

All help appreciated.

- You are using three years old version. Upgrade first.
- You didn't tell us, if you can connect with any other FTP client.
- You didn't post a log file.
- This threads covers many different problems. That's why I want people to start a new thread. Because it's useless, if they come here, saying "I have the same problem". Because they don't.

user_zzz

directory listing fails

2017-02-15 16:58

This thread went on for years.....and has yet to be resolved.
I encounter this error when connecting to external hosts from within my proxy.
Outside the proxy it works fine. Our proxy techs cannot point to a cause.
How can this issue have gone unresolved for 5 years????

What is the ANSWER?

I have tried every solution presented here to no avail.

I'm running v5.5.4 build 4433.

Why are you suggesting starting another thread for the SAME issue? The original issue hasn't been resolved.

All help appreciated.

martin

Re: Directory retrieval error

2016-09-08

Ashish01july wrote:

Hi ,I am facing this issue Directory Retrieval listing error.

So start a new thread for your problem and attach a session log file and include all details you can.

Ashish01july

Directory retrieval error

2016-09-06 15:31

Hi ,I am facing this issue Directory Retrieval listing error.

martin

2014-09-09

Piote wrote:

In my case what helped was selecting "Use MLSD command for directory listing" from Auto to Off in FTP settings

Thanks for sharing your solution. Though, I would still like to see your session log file (in Auto mode).

Piote

2014-09-09 09:01

Hi.
In my case what helped was selecting "Use MLSD command for directory listing" from Auto to Off in FTP settings

Regards

martin

Re: help please

2012-10-27

Thanks for your report.
I have sent you an email with a development version of WinSCP to address you have used to register on this forum.

sago

Re: help please

2012-10-22 12:33

martin wrote:

Thanks. Can you please also post a log file from 4.3.7?

ok!

martin

Re: help please

2012-10-22

Thanks. Can you please also post a log file from 4.3.7?

Guest

Re: help please

2012-10-18 14:06

martin wrote:

sago wrote:

Hi! After updating version 8,3,7 up to 5.1.0 gives out:
Error retrieving server address
Could not retrieve directory listing
Unable to build data connection: Operation not permitted

Please attach a full log file showing the problem. Start a new thread for that.

To generate log file, enable logging, log in to your server and do the operation and only the operation that causes the error. Submit the log with your post as an attachment. Note that passwords and passphrases not stored in the log. You may want to remove other data you consider sensitive though, such as host names, IP addresses, account names or file names (unless they are relevant to the problem). If you do not want to post the log publicly, you may email it to me. You will find my address (if you log in) in my forum profile. Please include link back to this topic in your email. Also note in this topic that you have emailed the log.

ok!

martin

Re: help please

2012-10-18

sago wrote:

Hi! After updating version 8,3,7 up to 5.1.0 gives out:
Error retrieving server address
Could not retrieve directory listing
Unable to build data connection: Operation not permitted

Please attach a full log file showing the problem. Start a new thread for that.

To generate log file, enable logging, log in to your server and do the operation and only the operation that causes the error. Submit the log with your post as an attachment. Note that passwords and passphrases not stored in the log. You may want to remove other data you consider sensitive though, such as host names, IP addresses, account names or file names (unless they are relevant to the problem). If you do not want to post the log publicly, you may email it to me. You will find my address (if you log in) in my forum profile. Please include link back to this topic in your email. Also note in this topic that you have emailed the log.

sago

help please

2012-10-18 07:59

Hi! After updating version 8,3,7 up to 5.1.0 gives out:
Error retrieving server address
Could not retrieve directory listing
Unable to build data connection: Operation not permitted
Thanks a lot!

martin

Re: Cant FTP: Error listing directory

2012-07-12

natasha wrote:

Can anyone tell me how to use Winscp as Ftp server???
Really urgent

WinSCP is not FTP server.

natasha

Re: Cant FTP: Error listing directory

2012-07-11 19:52

Can anyone tell me how to use Winscp as Ftp server???
Really urgent

martin

Re: Passive Mode Works

2012-03-15

newGuest01 wrote:

None of the stuff on here worked in my case. I even downloaded the latest version of winscp with "passive" mode already checked. It only worked after I gave world execute permission on the directory. This sounds like a bug to me!

Please post a full log file showing the problem. Start a new topic for that.

To generate log file, enable logging, log in to your server and do the operation and only the operation that causes the error. Submit the log with your post as an attachment. Note that passwords and passphrases not stored in the log. You may want to remove other data you consider sensitive though, such as host names, IP addresses, account names or file names (unless they are relevant to the problem). If you do not want to post the log publicly, you may email it to me. You will find my address (if you log in) in my forum profile. Please include link back to this topic in your email. Also note in this topic that you have emailed the log.

newGuest01

Re: Passive Mode Works

2012-03-12 20:36

Nettie wrote:

Those who say they cannot activate passive mode need to EDIT their already saved session. Or delete and create a new one if that is easier.

As stated in post above I was unable to access passive mode (grayed out) then after reading a previous post it explained to edit. Before this I was turning off my firewall and that worked. But choose passive mode instead.

Also these post really help so thank you.

None of the stuff on here worked in my case. I even downloaded the latest version of winscp with "passive" mode already checked. It only worked after I gave world execute permission on the directory. This sounds like a bug to me!

martin

Re: Error retrieving directory listing with FTPS over proxy

2011-11-11

pe wrote:

I have a similiar problem: initial directory listing after having connected over FTPS fails.
WinSCP runs in a Win7 VM on a Linux host. I'm behind a firewall. Therefore the host system tunnels traffic over SSH offering a local SOCKS5 proxy. WinSCP in the VM uses this proxy. FTP without SSL encryption works fine...

Are you able to do this with any other FTP client?

pe

Error retrieving directory listing with FTPS over proxy

2011-11-09 09:28

Hi,

I have a similiar problem: initial directory listing after having connected over FTPS fails.
WinSCP runs in a Win7 VM on a Linux host. I'm behind a firewall. Therefore the host system tunnels traffic over SSH offering a local SOCKS5 proxy. WinSCP in the VM uses this proxy. FTP without SSL encryption works fine...

FTP(S) Server <--> External Proxy <-SSH-> Host system/SOCKS5 proxy:5555 <--> VM

- Firewall of the VM is deactivated
- Passive mode is activated
- I tried "Force IP address for passive mode connections" which gives me also an error. But with this configuration, the file explorer opens displaying an empty directory "/ <root>" on server side.

LOG (Without "Force IP address (...)")

. 2011-11-09 09:20:18.878 --------------------------------------------------------------------------
. 2011-11-09 09:20:18.878 WinSCP Version 4.3.2 (Build 1201) (OS 6.1.7601 Service Pack 1)
. 2011-11-09 09:20:18.878 Login time: Mittwoch, 9. November 2011 09:20:18
. 2011-11-09 09:20:18.878 --------------------------------------------------------------------------
. 2011-11-09 09:20:18.879 Session name: ***
. 2011-11-09 09:20:18.879 Host name: ftp.*** (Port: 21)
. 2011-11-09 09:20:18.879 User name: *** (Password: Yes, Key file: No)
. 2011-11-09 09:20:18.879 Tunnel: No
. 2011-11-09 09:20:18.879 Transfer Protocol: FTP
. 2011-11-09 09:20:18.879 Ping type: C, Ping interval: 30 sec; Timeout: 15 sec
. 2011-11-09 09:20:18.879 Proxy: SOCKS5
. 2011-11-09 09:20:18.879 HostName: 10.0.2.2 (Port: 5555); Username: ***; Passwd: Yes
. 2011-11-09 09:20:18.879 FTP: FTPS: Explicit SSL; Passive: Yes [Force IP: No]
. 2011-11-09 09:20:18.879 Local directory: default, Remote directory: home, Update: No, Cache: Yes
. 2011-11-09 09:20:18.879 Cache directory changes: Yes, Permanent: Yes
. 2011-11-09 09:20:18.879 DST mode: 1
. 2011-11-09 09:20:18.879 --------------------------------------------------------------------------
. 2011-11-09 09:20:18.956 Connecting to ftp.*** ...
. 2011-11-09 09:20:18.956 m_pProxyLayer changed state from 0 to 1
. 2011-11-09 09:20:18.956 m_pSslLayer changed state from 0 to 1
. 2011-11-09 09:20:18.956 m_pProxyLayer changed state from 1 to 2
. 2011-11-09 09:20:18.956 m_pSslLayer changed state from 1 to 2
. 2011-11-09 09:20:18.956 m_pProxyLayer changed state from 2 to 4
. 2011-11-09 09:20:18.973 m_pSslLayer changed state from 2 to 4
. 2011-11-09 09:20:18.975 Connected with ftp.***, negotiating SSL connection...
< 2011-11-09 09:20:19.031 220 ProFTPD 1.3.3e Server (ProFTPD) [***]
> 2011-11-09 09:20:19.032 AUTH SSL
< 2011-11-09 09:20:19.071 234 AUTH SSL successful
. 2011-11-09 09:20:19.114 SSL_connect: SSLv3 read server hello A
. 2011-11-09 09:20:19.114 SSL_connect: SSLv3 read server certificate A
. 2011-11-09 09:20:19.260 SSL_connect: SSLv3 read server key exchange A
. 2011-11-09 09:20:19.261 SSL_connect: SSLv3 read server certificate request A
. 2011-11-09 09:20:19.261 SSL_connect: SSLv3 read server done A
. 2011-11-09 09:20:19.261 SSL_connect: SSLv3 write client certificate A
. 2011-11-09 09:20:19.261 SSL_connect: SSLv3 write client key exchange A
. 2011-11-09 09:20:19.261 SSL_connect: SSLv3 write change cipher spec A
. 2011-11-09 09:20:19.261 SSL_connect: SSLv3 write finished A
. 2011-11-09 09:20:19.261 SSL_connect: SSLv3 flush data
. 2011-11-09 09:20:19.293 SSL_connect: SSLv3 read finished A
. 2011-11-09 09:20:19.299 Using TLSv1, cipher TLSv1/SSLv3: DHE-RSA-AES256-SHA, 1024 bit RSA
. 2011-11-09 09:20:19.307 SSL connection established. Waiting for welcome message...
> 2011-11-09 09:20:19.307 USER ***
< 2011-11-09 09:20:19.333 331 Password required for ***
> 2011-11-09 09:20:19.333 PASS *************
< 2011-11-09 09:20:19.393 230 User *** logged in
> 2011-11-09 09:20:19.393 SYST
< 2011-11-09 09:20:19.424 215 UNIX Type: L8
> 2011-11-09 09:20:19.427 FEAT
< 2011-11-09 09:20:19.450 211-Features:
< 2011-11-09 09:20:19.450 MDTM
< 2011-11-09 09:20:19.450 MFMT
< 2011-11-09 09:20:19.450 TVFS
< 2011-11-09 09:20:19.450 UTF8
< 2011-11-09 09:20:19.450 AUTH TLS
< 2011-11-09 09:20:19.450 MFF modify;UNIX.group;UNIX.mode;
< 2011-11-09 09:20:19.450 MLST modify*;perm*;size*;type*;unique*;UNIX.group*;UNIX.mode*;UNIX.owner*;
< 2011-11-09 09:20:19.450 LANG en-US*
< 2011-11-09 09:20:19.450 PBSZ
< 2011-11-09 09:20:19.450 PROT
< 2011-11-09 09:20:19.450 REST STREAM
< 2011-11-09 09:20:19.450 SIZE
< 2011-11-09 09:20:19.454 211 End
> 2011-11-09 09:20:19.454 OPTS UTF8 ON
< 2011-11-09 09:20:19.475 200 UTF8 set to on
> 2011-11-09 09:20:19.475 PBSZ 0
< 2011-11-09 09:20:19.507 200 PBSZ 0 successful
> 2011-11-09 09:20:19.507 PROT P
< 2011-11-09 09:20:19.520 200 Protection set to Private
. 2011-11-09 09:20:19.524 Connected
. 2011-11-09 09:20:19.524 Got reply 1 to the command 1
. 2011-11-09 09:20:19.524 --------------------------------------------------------------------------
. 2011-11-09 09:20:19.524 Using FTP protocol.
. 2011-11-09 09:20:19.527 Doing startup conversation with host.
> 2011-11-09 09:20:19.543 PWD
< 2011-11-09 09:20:19.565 257 "/" is the current directory
. 2011-11-09 09:20:19.565 Got reply 1 to the command 16
. 2011-11-09 09:20:19.581 Getting current directory name.
. 2011-11-09 09:20:19.589 Retrieving directory listing...
> 2011-11-09 09:20:19.589 TYPE A
< 2011-11-09 09:20:19.615 200 Type set to A
> 2011-11-09 09:20:19.615 PASV
. 2011-11-09 09:20:19.615 m_pProxyLayer changed state from 0 to 1
< 2011-11-09 09:20:19.639 227 Entering Passive Mode (***).
> 2011-11-09 09:20:19.639 LIST -a
. 2011-11-09 09:20:19.639 m_pProxyLayer changed state from 1 to 2
. 2011-11-09 09:20:19.639 m_pProxyLayer changed state from 2 to 4
. 2011-11-09 09:20:34.213 Timeout detected.
. 2011-11-09 09:20:34.214 Could not retrieve directory listing
. 2011-11-09 09:20:34.214 Got reply 1004 to the command 2
* 2011-11-09 09:20:34.223 (ESshFatal) Lost connection.
* 2011-11-09 09:20:34.223 Timeout detected.
* 2011-11-09 09:20:34.223 Could not retrieve directory listing
* 2011-11-09 09:20:34.223 Entering Passive Mode (***).
* 2011-11-09 09:20:34.223 Error listing directory '/'.

LOG(With "Force IP address (...)")

. 2011-11-09 09:23:41.869 --------------------------------------------------------------------------
. 2011-11-09 09:23:41.873 WinSCP Version 4.3.2 (Build 1201) (OS 6.1.7601 Service Pack 1)
. 2011-11-09 09:23:41.873 Login time: Mittwoch, 9. November 2011 09:23:41
. 2011-11-09 09:23:41.873 --------------------------------------------------------------------------
. 2011-11-09 09:23:41.873 Session name: ***
. 2011-11-09 09:23:41.873 Host name: ftp.*** (Port: 21)
. 2011-11-09 09:23:41.873 User name: *** (Password: Yes, Key file: No)
. 2011-11-09 09:23:41.873 Tunnel: No
. 2011-11-09 09:23:41.873 Transfer Protocol: FTP
. 2011-11-09 09:23:41.873 Ping type: C, Ping interval: 30 sec; Timeout: 15 sec
. 2011-11-09 09:23:41.873 Proxy: SOCKS5
. 2011-11-09 09:23:41.874 HostName: 10.0.2.2 (Port: 5555); Username: ***; Passwd: Yes
. 2011-11-09 09:23:41.874 FTP: FTPS: Explicit SSL; Passive: Yes [Force IP: Yes]
. 2011-11-09 09:23:41.874 Local directory: default, Remote directory: home, Update: No, Cache: Yes
. 2011-11-09 09:23:41.874 Cache directory changes: Yes, Permanent: Yes
. 2011-11-09 09:23:41.874 DST mode: 1
. 2011-11-09 09:23:41.874 --------------------------------------------------------------------------
. 2011-11-09 09:23:41.907 Connecting to ftp.*** ...
. 2011-11-09 09:23:41.919 m_pProxyLayer changed state from 0 to 1
. 2011-11-09 09:23:41.919 m_pSslLayer changed state from 0 to 1
. 2011-11-09 09:23:41.919 m_pProxyLayer changed state from 1 to 2
. 2011-11-09 09:23:41.920 m_pSslLayer changed state from 1 to 2
. 2011-11-09 09:23:41.921 m_pProxyLayer changed state from 2 to 4
. 2011-11-09 09:23:41.945 m_pSslLayer changed state from 2 to 4
. 2011-11-09 09:23:41.961 Connected with ftp.***, negotiating SSL connection...
< 2011-11-09 09:23:42.028 220 ProFTPD 1.3.3e Server (ProFTPD) [***]
> 2011-11-09 09:23:42.028 AUTH SSL
< 2011-11-09 09:23:42.081 234 AUTH SSL successful
. 2011-11-09 09:23:42.234 SSL_connect: SSLv3 read server hello A
. 2011-11-09 09:23:42.234 SSL_connect: SSLv3 read server certificate A
. 2011-11-09 09:23:42.234 SSL_connect: SSLv3 read server key exchange A
. 2011-11-09 09:23:42.234 SSL_connect: SSLv3 read server certificate request A
. 2011-11-09 09:23:42.234 SSL_connect: SSLv3 read server done A
. 2011-11-09 09:23:42.234 SSL_connect: SSLv3 write client certificate A
. 2011-11-09 09:23:42.234 SSL_connect: SSLv3 write client key exchange A
. 2011-11-09 09:23:42.234 SSL_connect: SSLv3 write change cipher spec A
. 2011-11-09 09:23:42.234 SSL_connect: SSLv3 write finished A
. 2011-11-09 09:23:42.234 SSL_connect: SSLv3 flush data
. 2011-11-09 09:23:42.271 SSL_connect: SSLv3 read finished A
. 2011-11-09 09:23:42.281 Using TLSv1, cipher TLSv1/SSLv3: DHE-RSA-AES256-SHA, 1024 bit RSA
. 2011-11-09 09:23:42.286 SSL connection established. Waiting for welcome message...
> 2011-11-09 09:23:42.286 USER ***
< 2011-11-09 09:23:42.514 331 Password required for ***
> 2011-11-09 09:23:42.514 PASS *************
< 2011-11-09 09:23:42.592 230 User *** logged in
> 2011-11-09 09:23:42.592 SYST
< 2011-11-09 09:23:42.629 215 UNIX Type: L8
> 2011-11-09 09:23:42.629 FEAT
< 2011-11-09 09:23:42.657 211-Features:
< 2011-11-09 09:23:42.658 MDTM
< 2011-11-09 09:23:42.658 MFMT
< 2011-11-09 09:23:42.658 TVFS
< 2011-11-09 09:23:42.658 UTF8
< 2011-11-09 09:23:42.658 AUTH TLS
< 2011-11-09 09:23:42.658 MFF modify;UNIX.group;UNIX.mode;
< 2011-11-09 09:23:42.658 MLST modify*;perm*;size*;type*;unique*;UNIX.group*;UNIX.mode*;UNIX.owner*;
< 2011-11-09 09:23:42.658 LANG en-US*
< 2011-11-09 09:23:42.658 PBSZ
< 2011-11-09 09:23:42.658 PROT
< 2011-11-09 09:23:42.658 REST STREAM
< 2011-11-09 09:23:42.658 SIZE
< 2011-11-09 09:23:42.658 211 End
> 2011-11-09 09:23:42.658 OPTS UTF8 ON
< 2011-11-09 09:23:42.690 200 UTF8 set to on
> 2011-11-09 09:23:42.690 PBSZ 0
< 2011-11-09 09:23:42.716 200 PBSZ 0 successful
> 2011-11-09 09:23:42.716 PROT P
< 2011-11-09 09:23:42.741 200 Protection set to Private
. 2011-11-09 09:23:42.742 Connected
. 2011-11-09 09:23:42.743 Got reply 1 to the command 1
. 2011-11-09 09:23:42.743 --------------------------------------------------------------------------
. 2011-11-09 09:23:42.743 Using FTP protocol.
. 2011-11-09 09:23:42.747 Doing startup conversation with host.
> 2011-11-09 09:23:42.754 PWD
< 2011-11-09 09:23:42.788 257 "/" is the current directory
. 2011-11-09 09:23:42.788 Got reply 1 to the command 16
. 2011-11-09 09:23:42.789 Getting current directory name.
. 2011-11-09 09:23:42.801 Retrieving directory listing...
> 2011-11-09 09:23:42.801 TYPE A
< 2011-11-09 09:23:42.826 200 Type set to A
> 2011-11-09 09:23:42.826 PASV
. 2011-11-09 09:23:42.826 m_pProxyLayer changed state from 0 to 1
< 2011-11-09 09:23:42.855 227 Entering Passive Mode (***).
. 2011-11-09 09:23:42.855 GetPeerName failed
. 2011-11-09 09:23:42.855 Could not retrieve directory listing
. 2011-11-09 09:23:42.855 Got reply 4 to the command 2
. 2011-11-09 09:23:42.865 Retrieving directory listing...
> 2011-11-09 09:23:42.865 TYPE A
< 2011-11-09 09:23:42.885 200 Type set to A
> 2011-11-09 09:23:42.885 PASV
. 2011-11-09 09:23:42.885 m_pProxyLayer changed state from 0 to 1
< 2011-11-09 09:23:42.923 227 Entering Passive Mode (***).
. 2011-11-09 09:23:42.923 GetPeerName failed
. 2011-11-09 09:23:42.924 Could not retrieve directory listing
. 2011-11-09 09:23:42.924 Got reply 4 to the command 2
* 2011-11-09 09:23:42.924 (ECommand) Error listing directory '/'.
* 2011-11-09 09:23:42.924 GetPeerName failed
* 2011-11-09 09:23:42.924 Could not retrieve directory listing
* 2011-11-09 09:23:42.924 Entering Passive Mode (***).
. 2011-11-09 09:23:43.002 Session upkeep
. 2011-11-09 09:23:43.051 Session upkeep
. 2011-11-09 09:23:43.494 Session upkeep
. 2011-11-09 09:23:43.745 Startup conversation with host finished.
. 2011-11-09 09:23:43.801 Session upkeep
. 2011-11-09 09:23:43.976 Session upkeep
. 2011-11-09 09:23:44.475 Session upkeep
. 2011-11-09 09:23:44.973 Session upkeep
. 2011-11-09 09:23:45.460 Session upkeep
. 2011-11-09 09:23:45.951 Session upkeep
. 2011-11-09 09:23:46.448 Session upkeep
. 2011-11-09 09:23:46.940 Session upkeep
. 2011-11-09 09:23:47.420 Session upkeep
. 2011-11-09 09:23:47.915 Session upkeep
. 2011-11-09 09:23:48.402 Session upkeep
. 2011-11-09 09:23:48.892 Session upkeep
. 2011-11-09 09:23:49.389 Session upkeep
. 2011-11-09 09:23:49.873 Session upkeep
. 2011-11-09 09:23:50.361 Session upkeep
. 2011-11-09 09:23:50.854 Session upkeep
. 2011-11-09 09:23:51.347 Session upkeep
. 2011-11-09 09:23:51.837 Session upkeep
. 2011-11-09 09:23:52.344 Session upkeep
. 2011-11-09 09:23:52.837 Session upkeep
. 2011-11-09 09:23:53.333 Session upkeep
. 2011-11-09 09:23:53.874 Session upkeep
. 2011-11-09 09:23:54.414 Session upkeep
. 2011-11-09 09:23:54.950 Session upkeep
. 2011-11-09 09:23:55.486 Session upkeep
. 2011-11-09 09:23:56.026 Session upkeep
. 2011-11-09 09:23:56.562 Session upkeep
. 2011-11-09 09:23:57.105 Session upkeep
. 2011-11-09 09:23:57.643 Session upkeep
. 2011-11-09 09:23:58.184 Session upkeep
. 2011-11-09 09:23:58.719 Session upkeep
. 2011-11-09 09:23:59.283 Session upkeep
. 2011-11-09 09:23:59.831 Session upkeep
. 2011-11-09 09:24:00.368 Session upkeep
. 2011-11-09 09:24:00.903 Session upkeep
. 2011-11-09 09:24:01.469 Session upkeep
. 2011-11-09 09:24:01.977 Session upkeep
. 2011-11-09 09:24:02.529 Session upkeep
. 2011-11-09 09:23:43.798 Disconnected from server

Do you have any idea why this happens?

Thanks!

Johnie

Fixed by setting correct IP version

2011-07-07 15:59

I had the same issue but changing the Tnternet Protocol version from Auto to IPv4 fixed it for me.

Nettie

Passive Mode Works

2011-03-05 14:49

Those who say they cannot activate passive mode need to EDIT their already saved session. Or delete and create a new one if that is easier.

As stated in post above I was unable to access passive mode (grayed out) then after reading a previous post it explained to edit. Before this I was turning off my firewall and that worked. But choose passive mode instead.

Also these post really help so thank you.

Guest

2010-12-18 09:43

anjanesh wrote:

After selecting FTP (from the drop down),
goto Connection section (select from left-hand pane of menus)
and check Passive. By default its unchecked.
<invalid hyperlink removed by admin>

Thanks for Your help!
Very useful advice. :-)
Frankly saying, I didn't believe it works until I tried it on my own. :-P

DragonRider317

Re: Passive mode didn't work.

2010-10-21 21:55

I was able to fix my issue by checking the "Force IP address for passive mode connections" option in the FTP options screen.

martin

Re: Passive mode didn't work.

2010-10-04

Can you post a filezilla log? Have you checked your firewall configuration/log, if it blocks WinSCP?

DragonRider317

Re: Passive mode didn't work.

2010-10-01 15:02

martin wrote:

Are you able to connect with any other FTP client?

I was able to connect to the FTP site with FileZilla in passive mode.

martin

Re: Passive mode didn't work.

2010-10-01

DragonRider317 wrote:

I am having similar problem. I have checked passive mode.

Are you able to connect with any other FTP client?

DragonRider317

Re: Passive mode didn't work.

2010-09-30 16:07

I am having similar problem. I have checked passive mode.

My log is as follows:

. 2010-09-30 10:10:49.910 --------------------------------------------------------------------------
. 2010-09-30 10:10:49.910 Session name: jdude@denali.zzzzz.org
. 2010-09-30 10:10:49.910 Host name: denali.zzzzz.org (Port: 990)
. 2010-09-30 10:10:49.910 User name: jdude (Password: Yes, Key file: No)
. 2010-09-30 10:10:49.910 Tunnel: No
. 2010-09-30 10:10:49.910 Transfer Protocol: FTP
. 2010-09-30 10:10:49.910 Ping type: C, Ping interval: 30 sec; Timeout: 15 sec
. 2010-09-30 10:10:49.910 Proxy: none
. 2010-09-30 10:10:49.910 FTP: FTPS: Implicit SSL/TLS; Passive: Yes [Force IP: No]
. 2010-09-30 10:10:49.911 Local directory: C:\Users\j.dude\Documents, Remote directory: /net/XXXX, Update: No, Cache: Yes
. 2010-09-30 10:10:49.911 Cache directory changes: Yes, Permanent: Yes
. 2010-09-30 10:10:49.911 DST mode: 1
. 2010-09-30 10:10:49.911 --------------------------------------------------------------------------
. 2010-09-30 10:10:50.196 Connecting to denali.zzzzz.org:990 ...
. 2010-09-30 10:10:50.196 m_pSslLayer changed state from 0 to 1
. 2010-09-30 10:10:50.196 m_pSslLayer changed state from 1 to 2
. 2010-09-30 10:10:50.196 m_pSslLayer changed state from 2 to 4
. 2010-09-30 10:10:50.202 Connected with denali.zzzzz.org:990, negotiating SSL connection...
. 2010-09-30 10:10:50.373 SSL_connect: SSLv3 read server hello A
. 2010-09-30 10:10:50.373 SSL_connect: SSLv3 read server certificate A
. 2010-09-30 10:10:50.373 SSL_connect: SSLv3 read server key exchange A
. 2010-09-30 10:10:50.373 SSL_connect: SSLv3 read server done A
. 2010-09-30 10:10:50.373 SSL_connect: SSLv3 write client key exchange A
. 2010-09-30 10:10:50.373 SSL_connect: SSLv3 write change cipher spec A
. 2010-09-30 10:10:50.374 SSL_connect: SSLv3 write finished A
. 2010-09-30 10:10:50.374 SSL_connect: SSLv3 flush data
. 2010-09-30 10:10:50.607 SSL_connect: SSLv3 read finished A
. 2010-09-30 10:10:50.608 Using TLSv1, cipher TLSv1/SSLv3: EDH-RSA-DES-CBC3-SHA, 1024 bit RSA
. 2010-09-30 10:10:50.609 SSL connection established. Waiting for welcome message...
< 2010-09-30 10:10:50.609 220 Content Services FTPS Server ready.  Access to this system is limited to authorized users for company business  purposes only.  Unauthorized access to or use of this system is prohibited  and may subject you to civil and criminal prosecution.  Use of this system  may be monitored for the purpose of maintaining system security, and system  information may be accessed or disclosed under limited circumstances.
> 2010-09-30 10:10:50.609 USER jdude
< 2010-09-30 10:10:50.613 331 Password required for jdude.
> 2010-09-30 10:10:50.614 PASS ******
< 2010-09-30 10:10:50.712 230 Login successful.
> 2010-09-30 10:10:50.712 SYST
< 2010-09-30 10:10:50.718 215 System type UNIX
> 2010-09-30 10:10:50.718 FEAT
< 2010-09-30 10:10:50.723 500 Command not supported: FEAT
> 2010-09-30 10:10:50.723 PBSZ 0
< 2010-09-30 10:10:50.729 200  Command successful.
> 2010-09-30 10:10:50.729 PROT P
< 2010-09-30 10:10:50.734 200  Command successful.
. 2010-09-30 10:10:50.736 Connected
. 2010-09-30 10:10:50.736 Got reply 1 to the command 1
. 2010-09-30 10:10:50.736 --------------------------------------------------------------------------
. 2010-09-30 10:10:50.736 Using FTP protocol.
. 2010-09-30 10:10:50.736 Doing startup conversation with host.
> 2010-09-30 10:10:50.738 PWD
< 2010-09-30 10:10:50.744 257 "/"
. 2010-09-30 10:10:50.744 Got reply 1 to the command 16
. 2010-09-30 10:10:50.746 Changing directory to "/net/XXXX".
> 2010-09-30 10:10:50.746 CWD /net/XXXX
< 2010-09-30 10:10:50.758 250  Command successful.
. 2010-09-30 10:10:50.758 Got reply 1 to the command 16
. 2010-09-30 10:10:50.758 Getting current directory name.
> 2010-09-30 10:10:50.758 PWD
< 2010-09-30 10:10:50.763 257 "/net/XXXX"
. 2010-09-30 10:10:50.764 Got reply 1 to the command 16
. 2010-09-30 10:10:50.766 Retrieving directory listing...
> 2010-09-30 10:10:50.766 TYPE A
< 2010-09-30 10:10:50.769 200 TYPE set to A.
> 2010-09-30 10:10:50.770 PASV
< 2010-09-30 10:10:50.775 227 Entering Passive Mode (10,248,50,104,230,166)
> 2010-09-30 10:10:50.775 LIST
< 2010-09-30 10:10:50.781 150 ASCII data connection for directory listing.
. 2010-09-30 10:11:05.113 Timeout detected.
. 2010-09-30 10:11:05.113 Could not retrieve directory listing
. 2010-09-30 10:11:05.113 Got reply 1004 to the command 2
* 2010-09-30 10:11:05.118 (ESshFatal) Lost connection.
* 2010-09-30 10:11:05.118 Timeout detected.
* 2010-09-30 10:11:05.118 Could not retrieve directory listing
* 2010-09-30 10:11:05.118 ASCII data connection for directory listing.
* 2010-09-30 10:11:05.118 Error listing directory '/net/XXXX'.

I am using Windows 7.

Let me know if you have any suggestions. Thank you.

martin

Re: Passive mode didn't work.

2010-09-01

Please post a full log file showing the problem.

To generate log file, enable logging, log in to your server and do the operation and only the operation that causes the error. For posting extensive logs you may use pastebin or similar application. Note that passwords and passphrases not stored in the log. You may want to remove other data you consider sensitive though, such as host names, IP addresses, account names or file names (unless they are relevant to the problem). If you do not want to post the log publicly, you may email it to me. You will find my address (if you log in) in my forum profile. Please include link back to this topic in your email. Also note in this topic that you have emailed the log.

maya

Passive mode didn't work.

2010-08-27 16:49

i have the same problem with above.

Timeout detected.
Could not retrieve directory listing
PORT command successful
Error listing directory '/'.

Then, i checked passive mode.

But it still have problem.

Timeout detected.
Could not retrieve directory listing
Entering Passive Mode ().
Error listing directory '/'.

Can anybody help me?

martin

Re: WinSCP 4.25

2010-05-19

@DavidH: Please read documentation. If that does not help, come back.

DavidH

WinSCP 4.25

2010-05-17 09:37

How do I get the PASV mode to be available? Even when creating a new connection I don't get the option of selecting a PASV.

martin

2009-08-21

@cypherx: Hmm, I'm not familiar with this one. Sorry.

cypherx

2009-08-19 12:57

I'm not entirely sure, it's not our FTP server, it's a vendor we use. I have to use a different FTP client for that one site and it works fine. Too bad because I wanted to consolidate and use WinSCP for everything since it also does SFTP/SSH2 in addition to regular FTP.

Here's an output of the STAT command:

211-Server FTP talking to host xxx.xxx.xxx.xxx, port 36214

211-User: xxxxxx  Working directory: xxxxxx.

211-The control connection has transferred 1715 bytes

211-There is no current data connection.

211-The next data connection will be actively opened

211-to host xxx.xxx.xxx.xxx, port 36214, 

211-using Mode Stream, Structure File, type ASCII, byte-size 8

211-Automatic recall of migrated data sets.

211-Automatic mount of direct access volumes.

211-Auto tape mount is allowed.

211-Inactivity timer is set to 300

211-Timer FTPKEEPALIVE is set to 600

211-VCOUNT is 59

211-ASA control characters in ASA files opened for text processing 

211-will be transferred as ASA control characters.

211-Trailing blanks are removed from a fixed format 

211-data set when it is retrieved.

211-Data set mode.  (Do not treat each qualifier as a directory.)

211-ISPFSTATS is set to FALSE

211-Primary allocation 30 tracks.  Secondary allocation 30 tracks.

211-FileType SEQ (Sequential - default).

211-Number of access method buffers is 5

211-RDWs from variable format data sets are discarded.

211-Records on input tape are unspecified format

211-SITE DB2 subsystem name is DB2

211-Data not wrapped into next record.

211-Tape write is not allowed to use BSAM I/O

211-Truncated records will not be treated as an error

211-JESLRECL is 80

211-JESRECFM is Fixed

211-JESINTERFACELEVEL is 1

211-Server site variable JESTRAILINGBLANKS is set to TRUE

211-Migrate Volid is ARCIVE

211-Confidence level in data transfers is neither checked nor reported

211-ENcoding is set to SBCS

211-Outbound SBCS ASCII data uses CRLF line terminator

211-Outbound MBCS ASCII data uses CRLF line terminator

211-Server site variable MBREQUIRELASTEOL is set to TRUE

211-Server site variable UNICODEFILESYSTEMBOM is set to ASIS

211-DBSUB is set to FALSE

211-SBSUB is set to FALSE

211-SBSUBCHAR is set to SPACE

211-SMS is active.

211-Data sets will be allocated using unit DISK

211-New data sets will be catalogued if a store operation ends abnormally

211-Single quotes will override the current working directory.

211-UMASK value is 027

211-Process id is 50331936

211-Checkpoint interval is 0

211-Authentication type: None

211-TLS security is supported at the DRAFT level

211-'TCPIP.MODEL.DCB' will be used as the DCBDSN model data set

211-Port of Entry resource class for IPv4 clients is: TERMINAL

211-Record format FB, Lrecl: 80, Blocksize: 6160

211-Server site variable LISTSUBDIR is set to TRUE

211 *** end of status *** 





211- Extensions supported

 AUTH TLS

 PBSZ

 PROT

211 End

martin

2009-08-05

@cypherx: What is your FTP server and operating system?

cypherx

2009-08-05 15:51

Passive mode didn't work for me.

I'm using WinSCP 4.1.5 (Build 410)
I'm copying all my saved sites out of an old netmanage.95 ftp client into WinSCP. I have a site that is FTP that will not list any files in the default directory. I can't get WinSCP to display the default directory.

I tried leaving Remote Directory blank, and I also tried putting in the name without a slash, and also with a slash from the output of a Wireshark analyzer after logging in with the working FTP Client.

I'm getting

Could not retrieve directory listing
CWD cmd failed : EDC5129l No such file or directory. (errno2=0x0594003D)

I click OK and I'm connected but the directory doesn't show any files. In the upper right drop down I see the directory name 'FX04394.' which is exactly the home directory when windows\system32\ftp (command line) places you upon login.

Thanks for your help.

martin

Re: Cant FTP: Error listing directory

2009-02-23

See documentation for hints and solutions regarding "Error listing directory" error.

alpesh

Worked for me

2009-02-20 08:09

Hello,
After Passive mode it worked for me

deviljoo

2008-11-07 18:31

I had the same problem to, but i turned off the windows firewall and that fixed the error...

martin

2008-03-05

@anjanesh: This request has been added to tracker.

anjanesh

2008-03-04 18:37

@martin should make it passive by default or auto-try in passive mode when active mode fails.

Gus

2008-03-04 16:05

Bless you people.

I've spent 3 days banging my head on my desk, emailing my host, talking to our IT people, asking God and anyone else that would listen, how to solve this problem.

PASSIVE MODE was all it took.... thank you so much people on this forum, you have answered my prayers. :D

martin

2008-02-14

jigujigu wrote:

how i can set passive mode in command line.

This issue is being tracked already.

martin

2008-01-17

jigujigu wrote:

how i can set passive mode in command line.

Edit 2021: WinSCP now uses passive mode by default. So most of this topic is mostly irrelevant in with the latest version of WinSCP. You are likely facing a different problem than described here.

jigujigu

2008-01-17 03:05

how i can set passive mode in command line.

i am not using Open Session command
this is my command line

winscp.exe /script=send.scp

this is my Send.Scp file

option batch on
option confirm off
Open ftp://MyId03:Pass11@MyServer:21
PUT C001.DAT C001.DAT

I am using WinSCP 4.0.6

thank's
Jigu Haslim

striped67

2008-01-15 18:07

Select the stored session, click Edit. Click on Connection on the left-hand side and the Passive mode checkbox should be enabled. Don't forget to save the session after you've changed it.

Took me a while to work it out, but now it's working like a dream.

Tias

2008-01-11 19:08

I have the same problem but i can`t check passive mode. it`s faded (if you know what I mean)

anjanesh

2007-12-05 18:06

After selecting FTP (from the drop down),
goto Connection section (select from left-hand pane of menus)
and check Passive. By default its unchecked.
<invalid hyperlink removed by admin>

snowwolf

2007-12-05 17:34

How can I set WinSCP to use passive mode FTP?

anjanesh

2007-11-13 12:47

Thank You! It now works.

Can it not auto-detect which mode it should try? Or try active first, if fail, try passive?

martin

Re: Cant FTP: Error listing directory

2007-11-13

Have you tried passive mode?

G Jones

2007-11-11 21:40

I am getting the same error - I was hoping 4.05 was going to work on my w98se system - as I had failed to get it working due to a netapi32 problem previously.

Timeout detected.
Could not retrieve directory listing
PORT command successful
Error listing directory '/'.

anjanesh

Cant FTP: Error listing directory

2007-11-10 10:28

Hi

Im trying to connect to a remote server via FTP (port 21) but I get this this error msg :

Timeout detected.

Could not retrieve directory listing

PORT command successful

Error listing directory '/'.

I tried connecting to various linux hosts but all returned the same msg.

But SFTP works though.

WinSCP 4.0.4

Is there some setting I got to use to connect via FTP ?

Thanks

Post a reply

Topic review

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directory listing fails

Re: Directory retrieval error

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Re: help please

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help please

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Re: Cant FTP: Error listing directory

Re: Passive Mode Works

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Re: Error retrieving directory listing with FTPS over proxy

Error retrieving directory listing with FTPS over proxy

Fixed by setting correct IP version

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Re: Passive mode didn't work.

Re: Passive mode didn't work.

Re: Passive mode didn't work.

Re: Passive mode didn't work.

Re: Passive mode didn't work.

Re: Passive mode didn't work.

Passive mode didn't work.

Re: WinSCP 4.25

WinSCP 4.25

Re: Cant FTP: Error listing directory

Worked for me

Re: Cant FTP: Error listing directory

Cant FTP: Error listing directory

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