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Usage Statistics

WinSCP can send to WinSCP team non-personal statistics about usage of WinSCP features. The only potentially personal information sent is IP addresses. You can disable this functionality in the installer or anytime later in preferences.

WinSCP usage statistics help us improve future versions of WinSCP. Once sent to us, usage statistics are stored for analysis (except IP addresses) and made available to the core WinSCP team only.

Why is it very important?
What usage information is collected and sent to us?
Further reading

Why is it very important?

We work very hard to make WinSCP reliable and useful. We also love improving WinSCP with every release. And last but not least, we provide WinSCP application to You for free and we want this to stay so!

However our resources and time are unfortunately very limited. We want to focus our effort on improving the right features for You. That is why we need to learn more about how You use WinSCP. Understanding user experience is very important for us, it means, Your experience using WinSCP is important too!

Please allow to send us your usage statistics data!

What usage information is collected and sent to us?

WinSCP collects and sends following static information about your system, counters and metrics.

You can review the information collected and ready for sending on Updates page of Preferences dialog.

Collected information is stored in Configuration/Usage section in the configuration storage.

Static information about your system and WinSCP installation

Name	Description	Introduced
`WindowsVersion`	Version of Windows operating system.
`WindowsProductName`	Windows product name (e.g. “Windows 7 Home Premium”).
`WindowsProductType`	Windows product type.1	5.2.4
`Windows64`	Using 64-bit edition of Windows?	5.2.5
`Wine`	Running under Wine?	5.5.1
`DefaultLocale`	Default locale of your Windows installation (Locale IDs Assigned by Microsoft).
`NotUseThemes`	Are visual styles (themes) disabled system-wide or for WinSCP?	5.2.5
`ThemeDefaultFontSize`	Default font size.	5.2.7
`ThemeIconFontSize`	Icon font size.	5.2.7
`ThemeMainInstructionFontSize`	Message title font size.	5.2.7
`ThemeMessageFontSize`	Message font size.	5.2.7
`IsInstalled`	Is any version of WinSCP installed?	5.6
`Installed`	Time your version of WinSCP was installed (run for the first time).
`Beta`	Using a beta version?	5.2.5
`Unofficial`	Using an unofficial version?	5.6
`InProgramFiles`	Is WinSCP installed in default Program Files folder?
`TypicalInstallation`	Was typical installation mode used to install WinSCP?	5.2.6
`ConfigurationIniFile`	Using an INI file for configuration storage.	5.2.6
`Locale`	Locale (translation) of WinSCP.
`FirstUse`	Time of first WinSCP use (of any version).
`FirstVersion`	First version of WinSCP used.
`CurrentVersion`	Current version of WinSCP.
`AnyBetaUsed`	Ever used a beta version of WinSCP?
`LastReport`	Time since the last reset of period counters.
`PixelsPerInch`	Items size/DPI configuration.	5.2.4
`WorkAreaWidth`	Width of the usable space on the primary monitor.	5.2.4
`WorkAreaHeight`	Height of the usable space on the primary monitor.	5.2.4
`MonitorCount`	Number of monitors used to comprise the desktop.	5.2.4

Information about your WinSCP configuration

Name	Description	Introduced
`StoredSessionsCountSCP`	Number of sites using SCP protocol.
`StoredSessionsCountSFTP`	Number of sites using SFTP protocol.
`StoredSessionsCountFTP`	Number of sites using FTP protocol (excluding FTPS).
`StoredSessionsCountFTPS`	Number of sites using FTPS protocol.
`StoredSessionsCountWebDAV`	Number of sites using WebDAV protocol (excluding WebDAVS).	5.6
`StoredSessionsCountWebDAVS`	Number of sites using WebDAVS protocol.	5.6
`StoredSessionsCountPassword`	Number of sites with stored password.
`StoredSessionsCountColor`	Number of sites with associated color.	5.0.8
`StoredSessionsCountNote`	Number of sites with note.	5.6
`StoredSessionsCountTunnel`	Number of sites with tunnel.	5.5.5
`StoredSessionsCountAdvanced`	Number of sites with any advanced option set; i.e. all except those available on Login dialog and session state (local and remote directories, synchronized browsing state and session color).
`StoredSessionsAdvancedSettings`	List of advanced site settings used.	5.2.5
`UsingDefaultStoredSession`	Default site settings set?
`UsingStoredSessionsFolders`	Any site folder used?
`UsingWorkspaces`	Any workspace used?	5.2
`Interface`	Interface used (0 = Commander, 1 = Explorer).
`TreeVisible`	Is any directory tree visible on main window file panels?	5.2.5
`CommanderNortonLikeMode`	Explorer-style selection used in Commander interface (0 = Never, 1 = Mouse and keyboard, 2 = Mouse only).	5.2.5
`CommanderExplorerKeyboardShortcuts`	Keyboard shortcut scheme used in Commander interface (0 = Commander, 1 = Explorer).	5.2.5
`ExplorerViewStyle`	View style used in Explorer interface (0 = Large icons, 1 = Small icons, 2 = List, 4 = Details).	5.2.5
`MinimizeToTray`	Is main window minimizing to taskbar status area enabled?	5.5.2
`CopyParamsCount`	Number of user defined transfer settings presets.
`CustomCommandsCount`	Number of user defined custom commands.
`UsingLocationProfiles`	Using location profiles bookmark mode?
`UsingMasterPassword`	Using master password?	5.0.8
`ExternalEditors`	List of configured external editors (e.g. “notepad,editplus”).
`EditorAutoConfig`	Result of external editor auto-configuration (H = External editor configured by user already, F = Temporary failure during auto-configuration, N = No application associated with `.txt` files or associated application does not exist, P = Notepad associated with `.txt` files, R - User rejected auto-configuration, A - User accepted auto-configuration)	5.2
`UsingAutoSaveWorkspace`	Automatic saving of workspace is enabled.	5.2
`LastMonitor`	Order number of a monitor where a main window was located the last time.	5.2.5
`Putty`	Name of configured PuTTY/SSH client executable (typically “putty”).	5.2.5

Counters of your use of WinSCP

Each of the following counters has two instances:

Lifetime, counting since the collection of usage statistics was enabled, with Lifetime prefix;
Period, counting since the last time usage statistics were sent to us (see also LastReport), with Period prefix.

Name2	Description	Introduced
`Runs`	Number of WinSCP runs.
`Upgrades`	Number of WinSCP upgrades (runs, where previously run WinSCP version was older).
`Downgrades`	Number of WinSCP downgrades (runs, where previously run WinSCP version was higher).
`Uploads`	Number of uploads. Includes all means of upload, including, but not limited to those in below categories. Contrary to counters below, excludes transfers for which total transfer size was not known (those not included into `UploadedBytes`).	5.2.6
`Downloads`	Number of downloads. Includes all means of download, including, but not limited to those in below categories. Contrary to counters below, excludes transfers for which total transfer size was not known (those not included into `DownloadedBytes`).	5.2.6
`UploadsCommand`	Number of uploads using menu or keyboard.
`DownloadsCommand`	Number of downloads using menu or keyboard.
`UploadsDragDropInternal`	Number of uploads using drag&drop within application.
`UploadsDragDropExternal`	Number of uploads using drag&drop from another application.
`DownloadsDragDropInternal`	Number of downloads using drag&drop within application.
`DownloadsDragDropExternalExt`	Number of downloads using drag&drop to Windows Explorer using Drag&drop shell extension.
`DownloadsDragDropExternalExtNotInstalled`	Number of downloads using drag&drop to Windows Explorer failed due to absence of Drag&drop shell extension.	5.2.7
`DownloadsDragDropExternalExtTargetUnknown`	Number of downloads using drag&drop to Windows Explorer using Drag&drop shell extension failed due to unresolved target folder.	5.2.7
`DownloadsDragDropExternalTemp`	Number of downloads using drag&drop to another application using temporary folder.
`TransfersOnBackground`	Number of transfers on background (in transfer queue).
`MovesToBackground`	Number of ongoing foreground transfers moved to background (transfer queue).	5.6
`FileMaskUses`	Number of transfers and synchronizations that made use of file mask.
`OperationMaskUses`	Number of transfers and synchronizations that made use of operation mask.	5.0.8
`SpeedLimitUses`	Number of transfers that made use of speed limit.	5.5.2
`ClosesOnCompletion`	Number of transfers that had finalizing operation set.	5.5.2
`UploadedFiles`	Number of uploaded files (excluding background transfers).
`UploadedBytes`	Total size of uploaded files (for transfers for which total transfer size was known). In 10 KB.	5.2.6
`MaxUploadSize`	Maximal size of single upload batch. In 10 KB.	5.2.6
`UploadTime`	Total time in seconds spent uploading files.	5.5.2
`MaxUploadTime`	Maximal time spent uploading single batch.	5.5.2
`DownloadedFiles`	Number of downloaded files (excluding background transfers).
`DownloadedBytes`	Total size of downloaded files (for transfers for which total transfer size was known). In 10 KB.	5.2.6
`MaxDownloadSize`	Maximal size of single download batch. In 10 KB.	5.2.6
`DownloadTime`	Total time in seconds spent downloading files.	5.5.2
`MaxDownloadTime`	Maximal time spent downloading single batch.	5.5.2
`OpenedSessionsSCP`	Number of connection attempts using SCP protocol.
`OpenedSessionsSFTP`	Number of connection attempts using SFTP protocol.
`OpenedSessionsFTP`	Number of connection attempts using FTP protocol (excluding FTPS).
`OpenedSessionsFTPS`	Number of connection attempts using FTPS protocol.
`OpenedSessionsWebDAV`	Number of connection attempts using WebDAV protocol (excluding WebDAVS).	5.6
`OpenedSessionsWebDAVS`	Number of connection attempts using WebDAVS protocol.	5.6
`OpenedSessionsPrivateKey2`	Number of connection attempts using private key.	5.1.53
`OpenedSessionsAdvanced`	Number of connection attempts with any advanced option set (all except those available on Login dialog and session state (local and remote directories, synchronized browsing state and session color)).
`OpenedSessionsLogToFile2`	Number of connection attempts with session logging to file enabled.	5.2.5
`OpenedSessionsXmlLog`	Number of connection attempts with XML logging enabled.
`OpenedSessionsFailed`	Number of connection attempts that failed.	5.2
`OpenedSessionsFailedAfterCancel`	Number of connection attempts that failed after authentication prompt was cancelled.	5.5.4
`OpenedSessionsFailedRecovered`	Number of days in which any failed connection attempt was followed by any successful connection.	5.5.4
`OpenedSessionsFailedLastDate`	Date of the last failed connection attempt.	5.5.4
`OpenedSessionsSSH1`	Number of opened sessions using version 1 of SSH protocol.	5.2.6
`OpenedSessionsSSH2`	Number of opened sessions using version 2 of SSH protocol.	5.2.6
`OpenedSessionsSFTP0`	Number of opened sessions using version 0 of SFTP protocol.	5.2.5
`OpenedSessionsSFTP1`	As above, version 1.	5.2.5
`OpenedSessionsSFTP2`	As above, version 2.	5.2.5
`OpenedSessionsSFTP3`	As above, version 3.	5.2.5
`OpenedSessionsSFTP4`	As above, version 4.	5.2.5
`OpenedSessionsSFTP5`	As above, version 5.	5.2.5
`OpenedSessionsSFTP6`	As above, version 6.	5.6.1
`OpenedSessionsSSHOpenSSH`	Number of opened sessions to OpenSSH server.	5.5.2
`OpenedSessionsSSHProFTPD`	Number of opened sessions to ProFTPD/mod_sftp server.	5.6
`OpenedSessionsSSHBitvise`	Number of opened sessions to Bitvise SSH server (WinSSHD).	5.6.1
`OpenedSessionsSSHOther`	Number of opened sessions to other SSH servers.	5.5.2
`OpenedSessionsFTPMLSD`	Number of opened sessions to FTP server supporting `MLSD` command.	5.2.5
`OpenedSessionsFTPLIST`	Number of opened sessions to FTP server not supporting `MLSD` command.	5.2.6
`OpenedSessionsFTPUTF8`	Number of opened sessions to FTP server supporting UTF-8 encoding of files names.	5.2.5
`OpenedSessionsFTPNonUTF8`	Number of opened sessions to FTP server not supporting UTF-8 encoding of files names.	5.2.6
`OpenedSessionsFTPWindowsPath`	Number of opened sessions to FTP server using Windows-style paths with supported forward slashes (`C:/Windows`).	5.2.5
`OpenedSessionsFTPRealWindowsPath`	Number of opened sessions to FTP server using Windows-style paths with unsupported backward slashes (`C:\Windows`).	5.2.6
`OpenedSessionsFTPOtherPath`	Number of opened sessions to FTP server not using Unix nor Windows-style paths (e.g. VMS).	5.2.5
`OpenedSessionsProxy`	Number of opened sessions using proxy.	5.5.4
`OpenedSessionsFtpProxy`	Number of opened sessions using FTP proxy.	5.5.4
`OpenedSessionsSSL20`	Number of opened sessions using SSL 2.0.	5.5.5
`OpenedSessionsSSL30`	Number of opened sessions using SSL 3.0.	5.5.5
`OpenedSessionsTLS10`	Number of opened sessions using TLS 1.0.	5.5.5
`OpenedSessionsTLS11`	Number of opened sessions using TLS 1.1.	5.5.5
`OpenedSessionsTLS12`	Number of opened sessions using TLS 1.2.	5.5.5
`MaxOpenedSessions`	Maximal number of opened sessions at the same time.
`HostNotVerified`	Number of times user rejected host verification (SSH host key or TLS/SSL certificate).	5.5.4
`RemoteFilesExecuted`	Number of remote files opened in an associated application.
`RemoteFilesOpenedInInternalEditor`	Number of remote files opened in an internal editor.
`RemoteFilesOpenedInExternalEditor`	Number of remote files opened in an external editor.
`LocalFilesExecuted`	Number of local files opened in an associated application.
`LocalFilesOpenedInInternalEditor`	Number of local files opened in an internal editor.
`LocalFilesOpenedInExternalEditor`	Number of local files opened in an external editor.
`RemoteFilesSaved`	Number of remote files edited/opened and saved.
`RemoteFileSaves`	Number of remote file saves.
`EditInactiveSessionReopenAccepted`	Number of accepted offers to reconnect disconnected session when saving remote file.	5.2.5
`EditInactiveSessionReopenRejected`	Number of rejected offers to reconnect disconnected session when saving remote file.	5.2.5
`EditInactiveSession`	Number of failed remove file saves due to disconnected session that was not possible to attempt to reconnect.	5.2.5
`Synchronizations`	Number of Synchronization runs.
`KeepUpToDates`	Number of Keep remote directory up to date runs.
`RemoteCommandExecutions`	Number of executions of remote command.
`LocalCustomCommandRuns`	Number of runs of local custom commands.
`RemoteCustomCommandRuns`	Number of runs of remote custom commands.
`CopyParamAutoSelects`	Number of automatic selections of transfer setting preset.
`SpaceAvailableChecks`	Number of checks for space available on remote server.
`SynchronizeBrowsingEnabled`	Number of starts of synchronized browsing.
`RemoteCopyTemp`	Number of remote file duplications via local temporary file.	5.6
`RemoteCopyDirect`	Number of direct remote file duplications.	5.6
`RemoteMove`	Number of remote file moves.	5.6
`FileFinds`	Number of Find file runs.
`OpenInPutty`	Number of Open in PuTTY uses.
`ChecksumCalculated`	Number of Checksum calculation runs.
`RemoteLinksCreated`	Number of remote links created.
`LocalShortcutsCreated`	Number of local shortcuts created.	5.5
`KeyboardSelections`	Number of files selected using keyboard.
`MouseSelections`	Number of files selected using mouse.
`InterfaceChanges`	Number of interface changes.
`SessionTabMoves`	Number of session tab moves.	5.0.8
`SiteIncrementalSearches`	Number of incremental site searches on Login dialog	5.2.5
`Cleanups`	Number of application data clean ups.	5.5.5
`TemporaryDirectoryCleanupConfirmations`	Number of prompts to delete past temporary folders on startup.	5.2.5
`TemporaryDirectoryCleanups`	Number of past temporary folders cleanups on startup.	5.2.5
`OperationMinimizations`	Number of times application was minimized during operation (transfer, synchronization, file finding, etc).	5.5.2
`ContinuationsOnError`	Number of operations started with Continue on error option enabled.	5.6
`UpdateChecksSucceeded`	Number of successful update checks.	5.5
`UpdateChecksFailed`	Number of failed update checks.	5.5
`UpdateNotifications`	Number of update notification balloons displayed.	5.2.5
`UpdateNotificationsClicked`	Number of accepted update notification balloons.	5.5
`UpdateDisplays`	Number of displays of update information window, i.e., update information window was displayed regardless of whether a new version was available or not.	5.2.5
`UpdateDisplaysNew`	Number of displays of update information window showing information about a new version, i.e., update information window was displayed when a new version was available.	5.2.5
`UpdateStartup`	Number of displays of update information window on startup (shown only when a new version was available).	5.6
`UpdateDownloadOpens`	Number of clicks on Download button on update information window.	5.2.5
`UpdateDownloadOpensStartup`	Number of clicks on Download button on update information window shown on startup.	5.6
`UpdateProxyAutodetected`	Number of update checks over autodetected proxy.	5.5.4
`UpdateProxyManual`	Number of update checks over manually configured proxy.	5.5.4
`UpdateHistoryOpens`	Number of clicks on What’s New button on update information window.	5.2.5
`ConsoleExternal`	Number of scripting/console runs using `winscp.com`.
`ConsoleOwn`	Number of scripting/console runs using `winscp.exe` (`/console`).
`ConsoleNull`	Number of hidden scripting/console runs.
`ConsoleDotNet`	Number of .NET session runs.
`ScriptFile`	Number of scripting runs using script file (`/script`).
`ScriptCommands`	Number of scripting runs with commands passed on command-line (`/command`).
`ScriptParameters`	Number of scripting runs with parameters passed on command-line (`/parameters`).
`ScriptLog`	Number of scripting/console runs with session logging enabled on command-line (`/log`).
`ScriptXmlLog`	Number of scripting/console runs with XML logging enabled on command-line (`/xmllog`).
`CommandLineOperation`	Number of command-line operation runs.
`CommandLineJumpList`	Number of sessions/workspaces opened jump list.	5.2.5
`CommandLineDesktop`	Number of sessions/workspaces/folders opened from desktop shortcut created by WinSCP 5.2.5 or later.	5.2.5
`CommandLineSendToHook`	Number of sessions opened from Windows Explorer’s ‘Send To’ menu created by 5.2.5 or later.	5.2.5
`CommandLineSession2`	Number of other non-script sessions/workspaces/folders opened from command-line.	5.2.5
`CommandLineSessionSave`	Number of site hyperlinks with save extension clicked.	5.2.5
`SendToAnotherInstance`	Sessions sent to an existing instance of WinSCP.	5.2
`ProtocolSuggestions`	Suggestions to use different protocol, if server does not support default SFTP protocol.	5.2
`PrivateKeyConvertSuggestions`	Offers to launch PuTTYgen to convert a private key in unsupported format.	5.6
`PrivateKeySelectErrors`	Errors when selecting a private key.	5.5.4
`LongPath`	Long paths (260 or longer) encountered.	5.6
`AccessViolations`	Fatal errors.	5.1.3
`ExternalExceptions`	Fatal errors.	5.1.3
`HeapExceptions`	Fatal errors.	5.1.3
`InternalExceptions`	Fatal errors.	5.2.2
`GlobalFailures`	Number of global errors.	5.1.3
`MaxQueueLength`	Maximal number of transfers in transfer queue.
`MaxBookmarks`	Maximal number of bookmarks in any bookmark set.